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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
401(k)
Paid Time Off
Paid sick time
Life insurance
Job Description
Trilogy at Vistancia - Kiva Club is part of a vibrant residential community located in Peoria, Arizona, about 40 minutes west of Scottsdale and northwest of downtown Phoenix. The community is known for its upscale amenities and lifestyle offerings, centered around three distinctive club experiences: the signature golf club, the Kiva Club, and the recently introduced Mita Club. These clubs serve as the heart of the community, offering residents and guests exceptional recreational and social opportunities. Facilities such as the golf course, the acclaimed restaurant V's Taproom, the full-service Alvea Spa, and a well-equipped events and weddings venue are all... Show More
Job Requirements
- High School diploma or equivalent preferred
- One to three years’ relative customer service or hospitality experience preferred
- Experience in a Homeowner Association environment preferred
- Computer literate with proficiency in Microsoft Office
- Ability to read and comprehend simple instructions, short correspondence, and memorandums
- Ability to communicate positively and effectively with team members and supervisors
- Desire to contribute to a productive work environment by maintaining a positive attitude
- Must be self-motivated, follow direction, and able to work independently with little supervision
- Must have excellent verbal communication and customer service skills
- Must demonstrate initiative, with ability to think, work, solve practical problems, and make independent decisions
- Must have good time management, organization, and follow-up skills
- Must be able to consistently achieve high work standards with attention to detail, accuracy and timeliness
- Must pay attention to multiple details and be comfortable working in a fast-paced environment
- This position requires a flexible schedule including evenings and weekends
- Valid driver’s license may be required
Job Qualifications
- High School diploma or equivalent preferred
- One to three years’ relative customer service or hospitality experience preferred
- Experience in a Homeowner Association environment preferred
- Computer literate with proficiency in Microsoft Office
- Ability to read and comprehend simple instructions, short correspondence, and memorandums
- Ability to communicate positively and effectively with team members and supervisors
- Desire to contribute to a productive work environment by maintaining a positive attitude
- Must be self-motivated, follow direction, and able to work independently with little supervision
- Must have excellent verbal communication and customer service skills
- Must demonstrate initiative, with ability to think, work, solve practical problems, and make independent decisions
- Must have good time management, organization, and follow-up skills
- Must be able to consistently achieve high work standards with attention to detail, accuracy and timeliness
- Must pay attention to multiple details and be comfortable working in a fast-paced environment
- Flexible schedule including evenings and weekends
- Valid driver’s license may be required
Job Duties
- Communicate the core values and mission of BlueStar Resort & Golf to support the achievement of company goals
- Greet and welcome members and guests in an energetic and friendly fashion, according to Trilogy protocol, via phone or onsite
- Respond to requests and direct calls to staff members and relay messages
- Screen members and guests for applicable building access, according to community regulations
- Issue identification cards to new residents
- Provide guests and members with information, including a variety of quality choices and arrangements regarding the Club, recreation, or other activities
- Maintain daily standard operating procedures for the opening and closing of the Club, including a walk through the Clubhouse for a general inspection
- Monitor Club and fitness rules to ensure they are being enforced
- Provide resident services and business center support such as copying, mailing, and faxing
- Assist Member Services Manager with administrative support including mail delivery, email and phone calls, spreadsheet creation, data entry and mass mailings, updates to website, creation of reports and promotional flyers, general filing
- Create monthly Welcome Binders for new homeowners
- Provide an inventory for merchandise
- Maintain the organization and function of all front office equipment and the lobby
- Provide a clean and safe environment for members and guests
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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