Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Job Description
Atlanta Athletic Club (AAC) is a prestigious private club known for its rich history, exceptional facilities, and dedication to providing an unparalleled member experience. Established over a century ago, the Club boasts world-class golf courses, athletic facilities, and social venues that attract a diverse and engaged membership. With a commitment to hospitality, excellence, and community, AAC continually strives to foster a welcoming and inclusive environment where members can relax, connect, and enjoy a variety of social and recreational opportunities. The Club emphasizes its Mission and Core Values, aiming to create memorable experiences with gracious hospitality and a strong sense of... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 3–5 years of experience in hospitality, private club, hotel, or member-focused service environments
- prior experience supporting events, front-of-house operations, or member services
- supervisory or leadership experience
- ability to work a flexible schedule, including evenings, weekends, holidays, and special events
- ability to stand, walk, and move throughout the Club for extended periods
- ability to lift up to 25 pounds occasionally
Job Qualifications
- High school diploma or equivalent
- associate’s or bachelor’s degree in hospitality, business, or related field preferred
- minimum of 3–5 years of experience in hospitality, private club, hotel, or member-focused service environments
- prior experience supporting events, front-of-house operations, or member services strongly preferred
- supervisory or leadership experience required
- excellent interpersonal skills
- strong organizational and problem-solving skills
- proficiency in Microsoft Office (Word, Excel, PowerPoint) and reservation or event management systems
Job Duties
- Lead and oversee daily member services operations, ensuring a warm, professional, and seamless experience from arrival to departure
- supervise, coach, and support Front Desk and related guest services team members, including scheduling, training, and performance feedback
- serve as Manager on Duty (MOD) during assigned shifts, providing leadership presence and operational oversight during evenings, weekends, and special events
- resolve member questions, concerns, and service recovery situations with professionalism, discretion, and sound judgment
- ensure front-of-house standards, communication protocols, and service expectations are consistently upheld
- partner with Club leadership and Events/Social teams and lead the planning, coordination, and execution of the Club’s annual social and events calendar
- oversee event logistics, including reservations, registration, check-in processes, space usage, decorations, entertainment, and on-site guest flow
- collaborate with Food & Beverage leadership to coordinate event layouts, timing, staffing needs, and service execution
- manage entertainment coordination, vendor communication, and on-site event support as assigned
- gather and communicate member feedback following events to support continuous improvement and future planning
- act as a liaison between departments to ensure alignment and communication related to member events, club activity, and daily operations
- participate in leadership and departmental meetings to support operational consistency and service excellence
- foster a positive, team-oriented culture that reflects the Club’s commitment to hospitality, professionalism, and “One Club” collaboration
- ensure proper opening and closing procedures are followed, including safety, security, and cash-handling protocols as applicable
- support scheduling and coordination for valet or arrival services in partnership with operational leaders
- maintain accurate records related to reservations, events, and member interactions using Club systems
- perform administrative and clerical duties as needed to support member services and events operations
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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