Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
community engagement activities
Job Description
The hiring establishment for this position comprises two distinct yet closely connected residential communities: TerraWalk at Babcock Ranch and Del Webb Oak Creek located in North Fort Myers along Bayshore Road. These communities are known for their vibrant lifestyle, active resident engagement, and seamless amenities that foster a welcoming and interactive environment for all members. TerraWalk at Babcock Ranch is renowned for its master-planned community, blending natural beauty with modern facilities, while Del Webb Oak Creek offers an engaging living experience focused on comfort and community interaction. The company managing these communities prioritizes resident satisfaction, effective communication, and the integration... Show More
Job Requirements
- Ability to lift up to 30 pounds
- frequent standing, sitting, and walking within community properties
- reliable transportation to travel between communities
Job Qualifications
- Two or more years of experience in communications, hospitality, member services, or community and lifestyle roles
- experience with newsletters, websites, or bulk communications
- familiarity with food and beverage and lifestyle promotions preferred
- comfort providing basic troubleshooting and staff training for digital tools
- experience with Northstar or other club management software highly preferred
Job Duties
- Draft, design, and distribute resident and member communications including newsletters, e-blasts, announcements, event promotions, and food and beverage specials
- manage private social media channels and newsletters to maintain engaging, consistent, and resident-friendly content
- ensure messaging is accurate, timely, and easy to understand
- lead implementation of Northstar club management software across both communities
- maintain and update community websites, Northstar systems, calendars, menus, event listings, and notices
- act as project manager for digital initiatives ensuring deadlines and deliverables are met
- provide basic support for residents using websites, mobile apps, reservations, and forms
- train staff on simple troubleshooting and coordinate with vendors for complex issues
- assist with resident forums such as coffee talks, town halls, and workshops
- support event setup, audio/visual checks, sign-ins, and follow-up communications
- create a welcoming and interactive environment at events
- oversee Front Desk service standards and guide the Front Desk Associate
- provide coverage for Front Desk including greeting residents, answering phones, logging activity, and assisting with notifications or access systems
- split work time between TerraWalk at Babcock Ranch and Del Webb Oak Creek
- ensure communication styles and resident experiences are consistent across both communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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