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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.39 - $20.33
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Monthly incentive opportunities
Progressive benefits package
Job Description
GreenState Credit Union is a well-established financial cooperative dedicated to serving the financial needs of its members. As a credit union, GreenState is member-owned and community-focused, striving to empower members by enhancing their financial well-being through an array of banking products and personalized services. Known for its commitment to fostering inclusive and supportive community relationships, GreenState emphasizes teamwork, integrity, and a culture of continuous improvement within its operations. The credit union maintains a dynamic, engaging workplace where employees are valued for their contributions and encouraged to grow professionally and personally. This member-centric philosophy extends from the credit union’s mission to... Show More
Job Requirements
- High school diploma or the equivalent (e.g., GED)
- cash handling experience desired
- sales experience desired
- customer service experience desired
- interpersonal skills to represent the credit union positively
- high energy and ability to engage members
- thorough knowledge of deposit products and regulations
- accuracy in cash handling and transaction recording
- good telephone manners
- ability to work with minimal direction and exercise sound judgment
- member account problem-solving skills
- proficiency with computer applications
- ability to develop and maintain effective relationships as a team
- must be bondable
- punctuality and reliable attendance
Job Qualifications
- High school diploma or equivalent (e.g., GED)
- cash handling experience
- sales experience
- customer service experience
- proficiency with computer applications, spreadsheets, word processing, and database applications
- interpersonal skills to represent the credit union positively
- ability to develop and maintain effective working relationships
- member account problem-solving skills
- good telephone manners
Job Duties
- Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision
- demonstrates a positive member service focus, greeting members with a smile and acknowledging them
- demonstrates teamwork in all interactions
- ensures confidentiality of member information
- supports a diverse and inclusive work environment
- makes weekly outbound service calls to members
- answers member questions or refers them to appropriate departments
- assists with account discrepancies and escalates as necessary
- performs member transactions such as deposits, withdrawals, transfers, check cashing, loan payments, and promotional sales
- builds member relationships by recognizing their financial needs and referring them to specialized departments
- maintains balancing records
- educates members and staff on product features and benefits
- refers products and services to achieve team goals
- examines checks and determines availability of funds
- processes mail and night deposit transactions
- completes necessary forms and participates in opening and closing procedures
- completes daily balancing and reconciliation
- monitors and manages the vault funds
- assists in security procedures
- balances and maintains cash recyclers
- participates in community service and credit union sponsored events
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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