Member Service Part-Time - Dunigan Family YMCA
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $11.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Professional development opportunities
Employee Discounts
wellness programs
Job Description
The YMCA is a leading nonprofit, charitable organization devoted to strengthening community through youth development, healthy living, and social responsibility. With a rich history of fostering inclusion and personal growth, the YMCA serves as a pivotal community resource where people from all walks of life are welcomed and supported. This vibrant organization is committed to nurturing the whole person—mind, body, and spirit—while fostering a sense of belonging and collaboration among its members and guests. As a community-driven entity, the YMCA prioritizes creating a positive impact through various programs, services, and memberships that promote overall well-being and social engagement.
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Job Requirements
- Minimum of two weekday shifts per week
- Minimum two weekend shifts per month
- Completion of CPR/AED, First Aid, Oxygen and Blood Borne Pathogen training within 60 days of employment
- Completion of child abuse prevention training on or before first day of work
- Ability to provide excellent customer service
- Ability to relate to diverse groups
- Basic computer literacy
- Ability to handle multiple tasks and situations
- Strong communication skills
- Ability to lift and/or move up to 10 pounds occasionally
Job Qualifications
- CPR/AED, First Aid, Oxygen and Blood Borne Pathogen training required within 60 days of employment
- Child abuse prevention training required on or before first day of work
- Excellent interpersonal and problem solving skills
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Previous customer service or related experience
- Basic knowledge of computers
Job Duties
- Adhere to policies related to boundaries with youth
- Complete required abuse risk management training
- Report suspicious or inappropriate behaviors and policy violations
- Follow mandated abuse reporting requirements
- Adhere to job specific abuse risk management responsibilities
- Ensure check-in procedures are followed
- Provide excellent customer service
- Promote memberships and program enrollment
- Answer phone and assist members with questions and concerns
- Perform various clerical duties
- Handle and resolve membership concerns
- Inform supervisors of unusual situations or unresolved issues
- Build relationships with members and help them connect with one another
- Maintain cleanliness and organization of the lobby area
- Apply all YMCA policies dealing with member services
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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