Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Company Discounts
Tuition Assistance
Job Description
Sam's Club is a leading membership-only warehouse club that offers high-quality products at unbeatable prices to its members. With a commitment to outstanding customer service and a focus on community, Sam's Club has built a reputation as a trustworthy and reliable shopping destination. Operating across many locations, the company strives to provide an exceptional shopping experience through a combination of quality merchandise, competitive prices, and friendly, knowledgeable staff. Sam's Club is part of Walmart Inc., a global retail giant known for its dedication to offering customers value along with a safe and welcoming shopping environment. The company employs a large,... Show More
Job Requirements
- minimum qualifications as outlined by the company
- willingness to work varied shifts including evenings, weekends, and holidays
- ability to stand for long periods
- ability to multitask in a fast-paced environment
- good communication skills
- basic math skills for processing payments
- commitment to company policies and safety procedures
Job Qualifications
- customer service experience
- retail experience including operating front end equipment such as cash register
- working with mobile retail applications
- ability to prioritize member satisfaction
- strong multitasking skills
- good communication skills
- problem-solving abilities
- ability to stand for long periods
- adaptability to fast-paced environments
Job Duties
- maintaining a positive attitude by smiling, greeting and thanking members
- providing exceptional customer service to members across the club as needed, answering any questions they may have
- maintaining a clean, neat, and member-ready area
- acknowledging the member and identifying members needs
- assisting members with purchasing decisions
- locating merchandise
- resolving member issues and concerns
- promoting the company's products and services
- providing guidance and support to members regarding member self-service technology
- processing member purchases
- assisting members with payments according to company policies and procedures for different membership and payment types
- assisting members with transactions utilizing registers or self-checkout area
- zoning the area
- arranging and organizing merchandise
- maintaining safety of facility according to company policies and procedures by conducting safety sweeps
- following forklift spotting procedures
- following procedures for handling and disposing of hazardous materials
- following company steel standard guidelines
- correcting and reporting unsafe situations to facility management
- complying with company policies, procedures, and standards of ethics and integrity by implementing related action plans
- using the Open Door Policy
- completing work assignments and priorities by using policies, data, and resources
- collaborating with managers, co-workers, customers, and other business partners
- identifying priorities, deadlines, and expectations
- carrying out tasks
- communicating progress and information
- determining and recommending ways to address improvement opportunities
- adapting to and learning from change, difficulties, and feedback
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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