Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k)
stock purchase plan
Paid Time Off
Life insurance
Job Description
Sam's Club is a leading membership-only retail warehouse club that offers a wide variety of products, including groceries, electronics, home goods, and more. Known for its commitment to quality and value, Sam's Club focuses on providing an exceptional shopping experience for its members. With locations across the United States, Sam's Club employs a large and diverse team dedicated to helping customers save time and money through efficient service, quality merchandise, and exclusive member benefits. The company values a supportive team environment where employee contributions are recognized, and opportunities for career advancement are available. Sam's Club is part of the Walmart... Show More
Job Requirements
- ability to thrive in fast-paced environments
- ability to multi-task
- focus on member satisfaction
- ability to stand for long periods of time while assisting members quickly and accurately
- problem-solving skills to tackle obstacles and complete tasks with excellence
Job Qualifications
- customer service experience
- retail experience including operating front end equipment such as cash register
- working with mobile retail applications
Job Duties
- maintaining a positive attitude by smiling, greeting and thanking members
- providing exceptional customer service to members across the club as needed, answering any questions they may have
- maintaining a clean, neat, and member-ready area
- acknowledging the member and identifying members needs
- assisting members with purchasing decisions
- locating merchandise
- resolving member issues and concerns
- promoting the company's products and services
- providing guidance and support to members regarding member self-service technology
- processing member purchases
- assisting members with payments according to company policies and procedures for different membership and payment types
- assisting members with transactions utilizing registers or self-checkout area
- zoning the area
- arranging and organizing merchandise
- maintaining safety of facility according to company policies and procedures by conducting safety sweeps
- following forklift spotting procedures
- following procedures for handling and disposing of hazardous materials
- following company steel standard guidelines
- correcting and reporting unsafe situations to facility management
- complying with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices
- completing work assignments and priorities by using policies, data, and resources
- collaborating with managers, co-workers, customers, and other business partners
- identifying priorities, deadlines, and expectations
- carrying out tasks
- communicating progress and information
- determining and recommending ways to address improvement opportunities
- adapting to and learning from change, difficulties, and feedback
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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