pelicanscu

Member Experience Representative (St. Jules/Lafayette, LA)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.04 - $21.30
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Group Life Insurance
Paid vacation
Paid sick leave
Paid holidays
401k plan
Paid time off to volunteer

Job Description

Pelican Credit Union, established in 1956, stands as the largest state-chartered credit union in Louisiana, serving over 68,000 members across the nation. With a firm commitment to delivering exceptional financial services to individuals and families throughout Louisiana, Pelican Credit Union has grown into a trusted financial partner known for its strong community values and inclusive culture. The organization emphasizes a workplace grounded in faith and guided by the golden rule of 'love thy neighbor.' Pelican fosters a safe and welcoming work environment that encourages diversity, innovation, and shared success, making it an ideal place for professionals looking to contribute meaningfully... Show More

Job Requirements

  • Minimum of 1 year of continuous job experience
  • a high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office products, especially Word, Excel, and PowerPoint

Job Qualifications

  • Minimum of 1 year of continuous job experience
  • a high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office products, especially Word, Excel, and PowerPoint

Job Duties

  • Serving as a member experience concierge for members entering the branch and coordinating lobby flow
  • performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing
  • assisting members in the opening and closing of accounts
  • balancing the teller drawer at the end of the day
  • supporting Interactive Teller Machine (ITM) operations and serving as a knowledgeable resource
  • promoting and cross-selling Pelican products and services to members to fit their financial needs
  • performing other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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