pelicanscu

Member Experience Representative (Opelousas, LA)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account Contributions
Employer-paid life insurance
Voluntary dependent life insurance
Paid vacation and sick leave
Paid holidays including cultural floating holiday
401K plan with discretionary profit share and matching contributions
paid time off for volunteering

Job Description

Pelican State Credit Union, founded in 1956, is a reputable financial institution committed to serving individuals and families across Louisiana. It holds the distinction of being the largest state-chartered credit union in the state, proudly supporting over 68,000 members nationwide. With a dedication to fostering a work culture rooted in faith and the principle of loving one's neighbor, Pelican State Credit Union emphasizes diversity, inclusion, and respect within its workforce. Employees are encouraged to contribute positively to the organization's culture, which values innovative decision-making and superior member service, driven by the belief that diverse backgrounds and skill sets make the... Show More

Job Requirements

  • Minimum of one year of continuous job experience
  • High School Diploma or equivalent
  • Excellent oral, written, and telephone communication skills
  • Strong problem-solving and member service skills
  • Working knowledge of Microsoft Office including Word, Excel, and PowerPoint

Job Qualifications

  • Minimum of one year of continuous job experience
  • High School Diploma or equivalent
  • Excellent oral, written, and telephone communication skills
  • Strong problem-solving and member service abilities
  • Working knowledge of Microsoft Office products including Word, Excel, and PowerPoint

Job Duties

  • Greeting members upon entry and assisting with financial needs
  • Serving as a member experience concierge and managing lobby flow
  • Performing routine transactions including deposits, withdrawals, loan payments, transfers, and check cashing
  • Assisting members with account openings and closures
  • Balancing the teller drawer at the end of each day
  • Supporting Interactive Teller Machine (ITM) operations and providing member assistance
  • Promoting and cross-selling Pelican State Credit Union’s products and services
  • Performing other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.