pelicanscu

Member Experience Representative (Opelousas, LA)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Life insurance
Paid vacation
Paid sick leave
Paid holidays
401k plan
paid time off for volunteering

Job Description

Pelican State Credit Union is a well-established financial institution that has been serving individuals and families throughout Louisiana since 1956. As the largest state-chartered credit union in Louisiana, Pelican State Credit Union has grown to serve over 68,000 members nationwide. The credit union is built on strong core values centered on faith, community, and the golden rule of 'love thy neighbor.' Pelican emphasizes creating a safe and inclusive workplace culture that embraces diversity and fosters personal and professional growth. The company values employees from varied backgrounds and skill sets, believing that this diversity drives better decision-making, innovation, and service to... Show More

Job Requirements

  • Minimum of 1 year continuous job experience
  • high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office, especially Word, Excel, and PowerPoint

Job Qualifications

  • Minimum of 1 year continuous job experience
  • high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office, especially Word, Excel, and PowerPoint

Job Duties

  • Greeting and serving as a member experience concierge for members entering the branch
  • coordinating lobby flow to enhance member satisfaction
  • performing routine financial transactions including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing
  • assisting members with opening and closing accounts
  • balancing the teller drawer at the end of each day
  • supporting Interactive Teller Machine (ITM) operations and acting as a resource for members
  • promoting and cross-selling Pelican’s products and services to meet member financial needs
  • performing other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.