pelicanscu

Member Experience Representative (Baton Rouge, LA)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Group Life Insurance
Paid vacation
Paid sick leave
Paid holidays
401k plan
paid Volunteer Time Off

Job Description

Pelican Credit Union is a well-established financial institution that has been serving individuals and families across Louisiana since 1956. As the largest state-chartered credit union in Louisiana, Pelican Credit Union now serves over 68,000 members nationwide. The organization prides itself on a culture built on faith and the principle of 'love thy neighbor,' which fosters a safe, inclusive, and respectful environment for its employees and members alike. Pelican Credit Union is committed to diversity and values the different talents, backgrounds, and perspectives that each individual brings. This approach enables Pelican to make better decisions, drive innovation, and deliver superior service... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of 1 year relevant job experience
  • excellent communication skills
  • strong problem-solving abilities
  • proficiency with Microsoft Office
  • positive and professional attitude
  • ability to work in a sales-driven environment

Job Qualifications

  • minimum of 1 year of continuous job experience
  • high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office products including Word, Excel, and PowerPoint

Job Duties

  • Greet members and coordinate lobby flow
  • perform routine financial transactions including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing
  • assist members with account openings and closings
  • balance the teller drawer at the end of the day
  • support ITM operations and serve as a knowledgeable resource
  • promote and cross-sell Pelican products and services
  • perform other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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