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Member Experience Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.46 - $21.82
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account Contributions
Employer-paid life insurance
Paid vacation
Paid sick leave
Paid holidays
401K plan with profit sharing and matching contributions

Job Description

Pelican Credit Union is a financially trusted institution that has been providing exceptional financial services to individuals and families across the state of Louisiana since 1956. Over the decades, this credit union has grown substantially, evolving into the largest state-chartered credit union in Louisiana, serving over 78,000 members nationwide. Known for its strong community values and commitment to member satisfaction, Pelican Credit Union operates multiple branches, all dedicated to supporting the financial wellbeing of its members. The culture at Pelican Credit Union is deeply rooted in faith and the practice of the golden rule, "love thy neighbor." Inclusivity and diversity... Show More

Job Requirements

  • Minimum of 1 year of continuous job experience
  • high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office products, especially Word, Excel, and PowerPoint

Job Qualifications

  • Minimum of 1 year of continuous job experience
  • high school diploma or equivalent
  • excellent oral, written, and telephone communication skills
  • strong problem-solving and member service skills
  • working knowledge of Microsoft Office products, especially Word, Excel, and PowerPoint

Job Duties

  • Greeting members and coordinating lobby flow
  • performing member transactions such as deposits, withdrawals, cash advances, loan payments, transfers, and check cashing
  • assisting with opening and closing accounts
  • balancing the teller drawer at day's end
  • supporting Interactive Teller Machine operations and serving as a resource
  • promoting and cross-selling credit union products and services
  • performing other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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