Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $102,000.00 - $125,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Disability insurance
Employee assistance program
Job Description
Fox Corporation is a prominent media and entertainment company that operates some of the world's leading and most influential brands, including FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations, and Tubi Media Group. With a reputation for delivering high-quality, culturally significant content, Fox Corporation empowers a diverse range of creators to innovate and produce compelling stories. The company values creative ideas, operational expertise, and strategic thinking, making it a dynamic and thriving organization within the media landscape.
Fox Corporation is currently expanding its footprint in the live entertainment sector through a strategic partnership with Red Seat Ventu... Show More
Fox Corporation is currently expanding its footprint in the live entertainment sector through a strategic partnership with Red Seat Ventu... Show More
Job Requirements
- 5+ years of experience in member service or hospitality
- experience working in CRM systems
- strong communication and interpersonal skills
- ability to work cross-functionally in fast-paced environment
- organized and detail-oriented
Job Qualifications
- 5+ years of experience in member service or hospitality space preferably at a private club or hotel
- experience working in CRM systems managing confidential data
- strong communication and interpersonal skills with empathy and poise
- ability to work cross-functionally in fast-paced, growth-stage environment
- organized and detail-oriented
- experience in hospitality, luxury services, live entertainment, or event operations considered a plus
- experience in startup environments or new business incubation teams a plus
- familiarity with ticketing systems and venue operations advantageous
Job Duties
- utilize CRM, internal tools, and online systems to assist members in club suites with operational run of show, issue solving, and high-touch membership experience
- engage with members via multiple touchpoints including email, phone, text, and in person as primary contact
- assist members with making reservations, accessing tickets, and creating unforgettable experiences
- contribute to weekly meetings discussing member feedback and operational insights
- assist Director in designing and implementing strategies to deepen member relationships and increase satisfaction and retention
- identify and monitor membership metrics such as retention, satisfaction, and usage to refine engagement efforts
- host event days including placing catering orders, welcoming members, navigating the space, recording member insights, and facilitating additional experiences
- assist in building framework for hiring, training, and developing Member Suite Specialists as membership scales
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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