Oak View Group

Member Experience Coordinator | Full-Time | University Club Alabama

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

The Member Experience Coordinator role is offered by an exclusive club dedicated to providing superior service and memorable experiences to its members. This establishment prioritizes creating a welcoming environment where every visitor feels valued and appreciated from the moment they enter until their departure. The club is known for its commitment to quality and attention to detail, striving to exceed members' expectations through thoughtful programming and personalized interactions. With a strong focus on hospitality, the club offers various amenities and events designed to foster community and engagement among its members.

The Member Experience Coordinator will be a vita... Show More

Job Requirements

  • Minimum of one-year experience in hospitality business or a similar role
  • Strong communication skills including verbal, written, phone, text, and social media communications
  • Advanced computer skills in Microsoft Office suite including Word, Outlook, and Excel
  • Ability to work under pressure while managing multiple tasks
  • Strong organizational skills and attention to detail
  • Positive attitude and team-oriented
  • Availability to work additional hours including weekends and holidays as needed

Job Qualifications

  • Minimum of one-year experience in hospitality business or a similar role
  • Service oriented mindset making every guest feel valued
  • Strong communication skills verbal, written, phone, text, and social media communications
  • Work well under pressure, coordinating multiple tasks at any given time
  • Strong organizational skills and attention to detail
  • Positive phone demeanor
  • Advanced working with Microsoft Office suite including Word, Outlook, and Excel
  • Positive attitude and be willing to work as part of a team

Job Duties

  • Coordinate and distribute emails to members meeting the club's communication standards
  • Populate event calendar and create event registration confirmations
  • Set up for member check in such as name badges and welcome signs
  • Arrange event set up of decor or warm welcomes
  • Send thank you cards to speakers
  • Take photos of events
  • Make new member welcome calls and invitations to new member orientation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location