Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $28.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is the largest owner and operator of private clubs in the United States, established in 1957. With a vast network of over 130 country clubs, city clubs, and athletic clubs nationwide, Invited is dedicated to enriching the lives of its members, guests, and more than 17,000 employees. The clubs under Invited's ownership offer a broad array of first-class amenities that include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fully equipped fitness centers, among other premium services. This comprehensive approach has helped the company maintain a strong reputation within the hospitality and service industry.Show More
Job Requirements
- high school diploma or equivalent
- minimum of 1 year experience in the hospitality industry or similar customer-facing role
- ability to work additional hours including weekends and holidays to meet deadlines
- must be able to stand walk and perform physical activities for extended periods
- ability to work in varying temperatures and environments with potential exposure to dust fumes or gases
- capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding or unfolding as required
- effective communication skills with sufficient visual acuity including talking and hearing
- proficiency with computer keyboard telephone copier and general office supplies
- attendance requirements as outlined on the weekly schedule
Job Qualifications
- high school diploma or equivalent
- a minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
- possess a service-oriented mindset with the ability to make every member and guest feel valued
- friendly and personable with a positive can-do attitude demonstrating a willingness to go above and beyond to deliver an exceptional member experience
- strong communication skills across various channels including verbal written phone text and social media
- proven ability to work well under pressure effectively managing multiple tasks simultaneously
- strong organizational skills with keen attention to detail
- professional and welcoming phone demeanor
- exceptional listening skills with the ability to understand and respond to member and guest needs
- advanced in Microsoft Office applications including Word Outlook and Excel
- positive attitude with a collaborative team spirit
- effective multitasker with strong time management and prioritization skills
Job Duties
- support the execution of all members experience functions including new member onboarding programming communication and retention efforts
- coordinate event registration prepare materials for member check-in and assist with event setup including décor name badges and welcome signs
- capture photos during events send thank-you cards to speakers and write personalized postcards to invite members to future events
- conduct new member welcome calls provide a warm welcome and manage member birthday and anniversary lists for engagement
- manage social media activities including creating and responding to posts and ensure the event calendar is accurate on all communication channels
- update the club marketing materials such as posters table tents and digital displays
- maintain up-to-date event and registration information in MembersFirst and promote events through various club communication channels
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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