Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a prominent leader in the hospitality and service industry, known for its commitment to enriching the lives of its members, guests, and team members since its establishment in 1957. As the largest owner and operator of private clubs throughout the United States, Invited manages over 130 country clubs, city clubs, and athletic clubs. Each club offers first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers, all designed to provide a world-class experience to members and guests alike. Invited's culture emphasizes inclusivity, team spirit, and a deep dedication to delivering... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in the hospitality industry or a similar customer-facing role
- Ability to stand, walk, and perform physical activities for extended periods
- Ability to work in varying temperatures and environments
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
- Effective communication skills with sufficient visual acuity, including talking and hearing
- Availability to work additional hours including weekends and/or holidays
- Ability to follow company, club, and department policies and procedures
- Commitment to professionalism and excellence
- Willingness to collaborate with team members and management
- Must maintain any required certifications relevant to the role
Job Qualifications
- High school diploma or equivalent
- A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
- Possess a service-oriented mindset with the ability to make every member and guest feel valued
- Friendly and personable with a positive, can-do attitude
- Strong communication skills across various channels, including verbal, written, phone, text, and social media
- Proven ability to work well under pressure, effectively managing multiple tasks simultaneously
- Strong organizational skills with keen attention to detail
- Professional and welcoming phone demeanor
- Exceptional listing skills, with the ability to understand and respond to member and guest needs
- Advanced in Microsoft Office applications, including Word, Outlook, and Excel
- Positive attitude with a collaborative team spirit
- Effective multitasker with strong time management and prioritization skills
Job Duties
- Support the execution of all members’ experience functions including new member onboarding, programming, communication and retention efforts
- Coordinate event registration, prepare materials for member check-in, and assist with event setup, including décor, name badges, and welcome signs
- Capture photos during events, send thank-you cards to speakers, and write personalized postcards to invite members to future events
- Conduct new member welcome calls, provide a warm welcome and manage member birthday and anniversary lists for engagement
- Manage social media activities, including creating and responding to posts, and ensure the event calendar is accurate on all communication channels
- Update the club marketing materials such as posters, table tents, and digital displays
- Maintain up-to-date event and registration information in MembersFirst and promote events through various club communication channels
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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