Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Great pay
401K Matching
Medical
Dental
Vision
Wellness Program
Paid holidays
Paid Time Off
Free AAA Classic membership
AAA product discounts
Tuition Reimbursement Program
Job Description
AAA is a well-established and reputable member services organization that focuses on providing exceptional value and assistance to its members. Known for its comprehensive range of automotive, travel, insurance, and roadside assistance products, AAA aims to enhance the everyday lives of members through reliable and personalized services. With a rich history of commitment towards customer satisfaction, AAA fosters a collaborative and supportive working environment where employee contributions are highly valued. The company offers competitive wages, benefits, and career development opportunities, reflecting its dedication to employee wellbeing and professional growth.
The Member Experience Associate role at AAA is vital in deliverin... Show More
The Member Experience Associate role at AAA is vital in deliverin... Show More
Job Requirements
- High school diploma or GED
- 1-3 years of work experience including customer service or sales roles
- Ability to communicate effectively
- Ability to work collaboratively within a team
- Flexibility to work Saturdays and varied work shifts
- Physical ability to stand, sit, bend, and lift up to 15 pounds
- Willingness to travel for business meetings or training
Job Qualifications
- High school diploma or GED
- 1-3 years of work experience with at least 1 year in a sales or customer service-focused role
- Strong communication skills
- Ability to work well in a team environment
- Experience in sales and service standards and goals is preferred
- Ability to adapt communication styles effectively
- Proficient in multiple computer systems and software
- Knowledge of AAA products and services
Job Duties
- Perform fundamental customer interactions including member services and product sales
- Be knowledgeable and proficient with AAA products and services
- Adhere to branch operations in accordance with standard operating procedures and compliance
- Promote AAA products and services to members to achieve individual and branch goals
- Understand and anticipate member needs to identify and recommend relevant solutions
- Use multiple computer systems and applications proficiently
- Ensure process implementation and standard operating procedures for operational excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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