Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,489.00 - $65,106.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Professional development opportunities
Job Description
Georgia Tech is a prestigious public research university located in the vibrant city of Atlanta, Georgia. Renowned for its technological innovation and academic excellence, Georgia Tech serves over 45,000 students across a diverse range of disciplines including engineering, computing, science, business, design, and liberal arts. The university consistently ranks among the top institutions for research and development spending, attracting substantial research funding in cutting-edge fields such as biomedical technology, artificial intelligence, energy, sustainability, and national security. Georgia Tech thrives on a rich culture of diversity, collaboration, and ethical stewardship, fostering an inclusive environment that supports academic achievement and innovation. The... Show More
Job Requirements
- Bachelor's degree in business, marketing, hospitality, recreation or related field or equivalent combination of education and experience
- Two to four years of job-related experience
- Experience supervising or advising student leaders
- Ability to commit to high ethical standards and integrity
- Strong communication and planning skills
- Basic knowledge of office computer applications and data management
- Ability to work collaboratively with diverse stakeholders
Job Qualifications
- Bachelor's degree in business, marketing, hospitality, recreation or related field or equivalent education and experience
- Experience supervising or advising student leaders
- Two to four years of job-related experience
- Skills in communication, planning, service delivery and conflict resolution
- Strong customer service skills
- Knowledge of operations and services of a large recreation complex
- Basic proficiency in office applications including Excel and data reporting
- Demonstrated commitment to staff development
- High standards of integrity and ethical behavior
Job Duties
- Develop and lead member recruitment strategy including marketing, promotions, trial membership, tours, orientations, surveys, events, and referral programs
- Oversee member engagement desk staffing including hiring, training, and supervising student employees
- Train member services staff on membership software, customer service, and risk management
- Coordinate member retention programs including appreciation events, renewals, retention rewards, and exit surveys
- Compile and report statistical data for membership revenue, expenses, locker services, deposits, refunds, and reconciliations
- Coordinate access for Institute, community, and summer groups to the facility
- Assist in the development and assessment of student development initiatives, training, and practices
- Liaise with marketing and communications to promote programs, services, and events
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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