Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.45
Work Schedule
Weekend Shifts
Benefits
Free YMCA membership for employee and family
Employer funded retirement plan
Paid sick time
Discounts on YMCA programs
Job Description
The YMCA of Southern Arizona is a leading nonprofit organization committed to strengthening communities through its dedication to youth development, healthy living, and social responsibility. With a rich history of serving diverse populations, the YMCA fosters an environment where individuals and families can thrive by participating in a wide range of programs that promote well-being, personal growth, and community engagement. The organization is deeply rooted in values that emphasize inclusivity, respect, and the holistic development of its members, making it a trusted and welcoming place for people of all ages.
As part of its mission, the YMCA of Southern ... Show More
As part of its mission, the YMCA of Southern ... Show More
Job Requirements
- At least 18 years of age or older
- high school diploma or GED preferred
- excellent interpersonal and problem-solving skills
- previous customer service and sales experience preferred
- intermediate or advanced knowledge of technology
- certifications required within thirty days of hire: CPR/AED and First Aid for adults, children, and infants
- completion of YMCA's online training upon date of hire and periodically thereafter
Job Qualifications
- High school diploma or GED preferred
- excellent interpersonal and problem-solving skills
- previous customer service and sales experience preferred
- intermediate or advanced knowledge of technology
- certification in CPR/AED and First Aid for adults, children, and infants required within 30 days of hire
- completion of YMCA's online training upon date of hire and periodically thereafter
Job Duties
- Provides exceptional customer service by exceeding guest expectations
- consistently greets every person who enters the YMCA and recognizes all members and guests when they leave
- engages in active listening with prospects, members and program participants to build relationships and understand individual goals
- utilizes current operating software systems for membership sales, program registrations, and other functions
- receives and documents payments to ensure balanced end-of-shift reports
- provides accurate information about membership, programs, and facilities
- follows and enforces YMCA procedures and policies including safety and membership policies
- actively listens and responds to customer questions and concerns in a caring manner
- ensures the safety and well-being of consumers by maintaining professional boundaries and adhering to abuse reporting requirements
- attends and remains current on all mandatory training and staff meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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