Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
12% Employer Funded Retirement Plan (once eligible)
Job Description
The YMCA of Southern Arizona is a renowned nonprofit organization dedicated to strengthening communities through comprehensive programs in youth development, healthy living, and social responsibility. With a strong commitment to fostering positive change, the YMCA of Southern Arizona has established itself as a key supporter of community well-being and inclusivity. This organization provides a welcoming and supportive environment for individuals and families to enhance their lifestyles, develop new skills, and contribute to the betterment of society. The YMCA operates various branches equipped with modern facilities, and offers a broad range of programs that cater to diverse age groups and interests,... Show More
Job Requirements
- At least 18 years of age or older
- High school diploma or GED preferred
- Excellent interpersonal and problem-solving skills
- Previous customer service and sales experience preferred
- Intermediate or advanced knowledge of technology
- Willingness to obtain CPR/AED and First Aid certification within 30 days of hire
- Completion of YMCA's online training upon date of hire and periodically thereafter
- Ability to work flexible schedules including mid-day, closing, and Saturday afternoon shifts
Job Qualifications
- High school diploma or GED preferred
- Excellent interpersonal and problem-solving skills
- Previous customer service and sales experience preferred
- Intermediate or advanced knowledge of technology
- Ability to attend mandatory training and staff meetings
- CPR/AED and First Aid certification within 30 days of hire
Job Duties
- Provide exceptional customer service by greeting and recognizing all members and guests
- Engage in active listening with prospects, members, and program participants to build relationships and understand their goals
- Utilize current operating software systems for membership sales, program registrations, and related functions
- Receive and document payments ensuring a balanced end-of-shift report
- Provide accurate information regarding membership, programs, and facility resources
- Follow and enforce YMCA personnel, safety, facility access, and membership policies
- Respond to customer questions and concerns in a caring manner and resolve issues promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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