Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Gym membership
Training and development opportunities
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to develop lifestyle careers within a dynamic and expanding company. Known for their commitment to fostering communities centered on health, wellness, and exceptional service, Life Time Athletic Resorts offer employees the unique opportunity to contribute to a healthy way of life for their members and guests. These resorts promote a culture that values personal growth, professional development, and a passion for serving others in a vibrant hospitality environment. As a company, Life Time prioritizes inclusivity, diversity, and equity, ensuring a workplace that celebrates the diverse talents and backgrounds... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- minimum of 1 year of customer service experience
- strong communication skills
- ability to multitask and manage various member accounts
- passion to serve others
- familiarity with hospitality industry standards
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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