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Life Time

Member Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $96,000.00
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
medical, dental, vision, and prescription drug coverage
short term and long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
deferred compensation plan if the team member meets the required income threshold

Job Description

Life Time is a premier lifestyle and hospitality company dedicated to promoting health and wellness through exceptional service and top-tier facilities. As a leader in the industry, Life Time offers comprehensive fitness, wellness, and recreational environments designed to inspire individuals and families to live healthier and more fulfilled lives. Their clubs provide a variety of classes, programs, and amenities that cater to a diverse membership base, emphasizing quality, community, and personal growth. Known for its commitment to excellence and innovation, Life Time fosters a culture where members and employees alike feel valued and supported. The company is headquartered in the... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire
  • bachelor's or associate's degree preferred
  • hospitality management or similar degree/certification preferred
  • fitness related experience including PT or group fitness certification preferred
  • superior time management skills preferred
  • ability to prioritize tasks preferred
  • adapts to change and innovation preferred
  • experience with Microsoft Dynamics CRM and Microsoft Office Suite preferred

Job Duties

  • Regularly participates in Life Time's classes, activities, events and programming
  • embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • leads in zone by exemplifying service excellence and being a member connectivity specialist
  • encourages team members to exceed their own expectations and aim for higher performance
  • onboard and certify team members - cast to perfection and certify to exhaustion
  • provides guidance, help, coaching, and feedback to enhance member engagement
  • meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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