Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee wellness programs
Retirement Plan
Job Description
Life Time Athletic Resorts are premier destinations dedicated to fostering a community of hospitality professionals who aspire to build fulfilling lifestyle careers within a well-established and rapidly growing company. With an emphasis on health, wellness, and community engagement, Life Time Athletic Resorts are more than just clubs; they serve as vibrant communal hubs where members are inspired to live healthier, happier lives. The resorts combine state-of-the-art facilities, innovative fitness programs, and luxury amenities, supporting a dynamic environment where members benefit from exceptional service, support, and opportunities for personal growth.
As a Membership Concierge at Life Time Athletic Resorts, yo... Show More
As a Membership Concierge at Life Time Athletic Resorts, yo... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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