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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
wellness programs
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who are eager to pursue a lifestyle career within a well-established and rapidly growing company. Known for its commitment to fostering a healthy way of life, Life Time offers a dynamic work environment dedicated to helping members cultivate healthier, happier lifestyles. The resorts are not just fitness centers but vibrant communities where health, wellness, and hospitality converge to create exceptional experiences for every member.
The Membership Concierge position at Life Time Athletic Resorts is a vital role designed for individuals who thrive in hospitality-driven environments and h... Show More
The Membership Concierge position at Life Time Athletic Resorts is a vital role designed for individuals who thrive in hospitality-driven environments and h... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's Degree in hospitality
- experience in customer service
- ability to communicate effectively
- aptitude for building relationships with diverse members and guests
- knowledge of hospitality principles
- problem-solving skills
- ability to work independently and as part of a team
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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