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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Exact $15.50
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career within a well-established and expanding company. Known for fostering a dynamic and supportive work environment, Life Time combines a focus on wellness and community to create a unique experience that champions healthier and happier living. As a company dedicated to excellence in hospitality and member engagement, Life Time Athletic Resorts have cultivated a brand synonymous with quality service and active lifestyles, making it a sought-after employer in the hospitality industry.
The Membership Concierge position plays a pivotal role within this vibrant co... Show More
The Membership Concierge position plays a pivotal role within this vibrant co... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operate as first point of contact for members and guests entering resort
- exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receive and facilitate incoming phone calls from members and guests
- maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serve as point of contact for new member acquisition and member retention interactions
- engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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