FIT FACTORY KINGSTON LLC

Member Associate Opener

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Free gym membership
Discounts on fitness products and services
Positive work environment
opportunities for growth
Flexible Schedule

Job Description

Fit Factory is a thriving health club brand with six convenient locations designed to offer a full-service luxury studio experience at an affordable price point. Our mission is to deliver incredible value so that our members can enjoy the premium fitness experience they desire without sacrificing their lifestyle outside of the club. We believe that fitness is not just a routine, but a way to inspire and empower individuals to live healthier and fuller lives. At Fit Factory, our community-oriented approach creates an engaging, supportive, and results-driven environment where members at all levels feel welcomed and motivated to achieve their... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or fitness environment preferred
  • ability to arrive at the club by 4:45 am on weekdays to open at 5:00 am
  • excellent communication skills
  • ability to work in a fast-paced, team-oriented environment
  • passion for fitness and customer engagement
  • CPR/First Aid certification or willingness to obtain
  • flexible schedule availability including evenings, weekends, and holidays

Job Qualifications

  • Passion for fitness and a healthy lifestyle
  • excellent communication and interpersonal skills
  • strong customer service mindset with a positive, can-do attitude
  • ability to multitask and stay organized in a busy environment
  • previous experience in a customer-facing or fitness-related role preferred
  • knowledge of gym equipment and fitness terminology is a plus
  • flexible schedule availability including evenings, weekends, and holidays may be required
  • CPR/First Aid certified or willing to obtain

Job Duties

  • Welcome and engage members as they enter the gym with a positive, friendly attitude
  • assist with membership sign-ups, renewals, and cancellations
  • provide information on services, programs, and gym equipment
  • answer member inquiries and resolve issues in a timely and professional manner
  • monitor the gym floor to ensure a safe and welcoming environment
  • assist with class schedules, bookings, and event coordination
  • help maintain cleanliness and organization of gym facilities
  • support in maintaining the gym's brand, values, and community culture
  • assist with promotional events, marketing initiatives, and member retention programs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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