Fit Factory logo

Fit Factory

Member Associate

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
clock

Work Schedule

Flexible
diamond

Benefits

competitive pay
Free gym membership
Fitness Discounts
Positive work environment
opportunities for growth
Flexible Schedule

Job Description

Fit Factory is a prominent health club brand with six convenient locations, known for delivering a luxury fitness studio experience at an affordable price point. As a full-service health club, Fit Factory is committed to providing exceptional value, offering members access to state-of-the-art fitness facilities and programs designed to meet diverse fitness goals. The company prides itself on creating a dynamic and high-energy environment, fostering a supportive and results-driven community where members feel motivated and empowered to achieve their best physical condition. More than just a gym, Fit Factory builds a strong sense of community by encouraging connections and promoting... Show More

Job Requirements

  • High school diploma or equivalent
  • Passion for fitness and healthy living
  • Excellent communication skills
  • Customer service experience preferred
  • Ability to multitask
  • Flexible schedule including evenings, weekends, and holidays
  • CPR/First Aid certification or willingness to acquire
  • Previous fitness industry experience is a plus

Job Qualifications

  • Passion for fitness and a healthy lifestyle
  • Excellent communication and interpersonal skills
  • Strong customer service mindset with a positive, can-do attitude
  • Ability to multitask and stay organized in a busy environment
  • Previous experience in a customer-facing or fitness-related role preferred
  • Knowledge of gym equipment and fitness terminology is a plus
  • Flexible schedule availability including evenings, weekends, and holidays
  • CPR/First Aid certified or willing to obtain

Job Duties

  • Welcome and engage members as they enter the gym with a positive, friendly attitude
  • Assist with membership sign-ups, renewals, and cancellations
  • Provide information on services, programs, and gym equipment
  • Answer member inquiries and resolve issues in a timely and professional manner
  • Monitor the gym floor to ensure a safe and welcoming environment
  • Assist with class schedules, bookings, and event coordination
  • Help maintain cleanliness and organization of gym facilities
  • Support in maintaining the gym's brand, values, and community culture
  • Assist with promotional events, marketing initiatives, and member retention programs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location