Member Associate

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Free gym membership
Discounts on fitness products and services
Positive work environment
opportunities for professional growth
Flexible Schedule
supportive team culture

Job Description

Fit Factory is a renowned health club brand operating six locations, offering a luxury studio experience combined with full-service health club amenities. Known for delivering great value at an affordable price point, Fit Factory empowers its members to enjoy high-quality fitness experiences without compromising their lifestyle outside the gym. Dedicated to fostering a dynamic, high-energy environment, this health club emphasizes not just physical fitness but also community and support. Members at Fit Factory are encouraged and inspired daily to reach their fitness goals, whether they are beginners embarking on a new healthy journey or seasoned athletes training for significant challenges.... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service or fitness environment preferred
  • ability to communicate effectively with diverse individuals
  • flexibility to work varied shifts including evenings, weekends, and holidays
  • basic knowledge of fitness equipment and programs
  • strong interpersonal and problem-solving skills
  • ability to handle multiple tasks efficiently
  • CPR/First Aid certification or willingness to obtain

Job Qualifications

  • Passion for fitness and a healthy lifestyle
  • excellent communication and interpersonal skills
  • strong customer service mindset with a positive, can-do attitude
  • ability to multitask and stay organized in a busy environment
  • previous experience in a customer-facing or fitness-related role preferred
  • knowledge of gym equipment and fitness terminology is a plus
  • flexible schedule availability including evenings, weekends, and holidays
  • CPR/First Aid certified or willing to obtain

Job Duties

  • Welcome and engage members as they enter the gym with a positive, friendly attitude
  • assist with membership sign-ups, renewals, and cancellations
  • provide information on services, programs, and gym equipment
  • answer member inquiries and resolve issues in a timely and professional manner
  • monitor the gym floor to ensure a safe and welcoming environment
  • assist with class schedules, bookings, and event coordination
  • help maintain cleanliness and organization of gym facilities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.