Gate Fuel Service logo

Gate Fuel Service

MEMBER AND GUEST SERVICE CONCIERGE

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Top pay
flexible scheduling
Company provided uniforms
Dry cleaning benefits
Company provided training
Company provided certifications
Equal opportunity employer

Job Description

Epping Forest Yacht & Country Club is one of the most prestigious and historic private clubs located in Northeast Florida, known for its rich tradition and commitment to excellence. Recognized as one of the premier places to work in the region, this establishment prides itself on fostering a welcoming and collaborative work environment where employees are valued as the greatest asset. The club offers a luxurious setting for members and guests with first-class dining, recreational facilities, and social events that create a vibrant community atmosphere.

Epping Forest Yacht & Country Club is currently seeking motivated and personable individua... Show More

Job Requirements

  • High school diploma required
  • Ability to read, write, speak and follow written and oral direction in English
  • High energy and outgoing personality
  • Self-starter
  • Good computer skills
  • Customer service experience required
  • Ability to manage multi-line phone operation
  • Ability to handle stairs during shift
  • Ability to sit for several hours at a time
  • Ability to lift, move, and carry 20 pounds
  • Must be punctual and reliable
  • Able to work flexible schedule including weekends and holidays
  • Professional appearance with clean and proper attire
  • Hair clean, styled and approved by management
  • Must follow company policies and procedures

Job Qualifications

  • High school diploma
  • Ability to read, write, speak and follow directions in English
  • Experience as administrative assistant is a plus
  • Good computer skills including Microsoft Word, Excel, Publisher, Access and PowerPoint
  • Customer service background
  • Ability to manage multi-line phone operation
  • Working knowledge of clerical skills and telephone etiquette
  • Basic knowledge of accounting and reservation books
  • Ability to retain confidential and sensitive information
  • High energy and outgoing personality
  • Self-starter
  • Ability to interact professionally with members and guests

Job Duties

  • Interact with club members in a positive, courteous and professional manner in person, via email and by telephone
  • Answer multi-line phone system and distribute calls accordingly
  • Take accurate, detailed messages and relay phone calls
  • Assist with reservations for lunch, dinner and special club functions
  • Assist with club mailings
  • Issue auto decals for members and maintain updated log
  • Process checks daily to be sent to accounting department
  • Assist with uploading member photos for new and current members
  • Create monthly employee birthday lists and print announcements
  • Print labels and mail member birthday cards and certificates
  • Maintain and organize office supply closet and order supplies
  • Maintain lost and found department
  • Maintain files in organized fashion
  • Distribute incoming mail to departments and notify of deliveries
  • Perform and follow up on other duties as assigned
  • Ensure reception area is well maintained
  • Monitor and maintain operations of office equipment and schedule maintenance checks
  • Maintain club administrative material levels
  • Report safety hazards and assist with providing safe work environment
  • Be punctual and arrive to work on time consistently
  • Work flexible schedule including weekends and holidays
  • Maintain professional, crisp and clean appearance
  • Follow hair and dress code as approved by management
  • Perform other jobs assisting quality member service assigned by directors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: