Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Top pay
flexible scheduling
Company provided uniforms
Dry cleaning benefits
Company provided training
Certifications provided
Paid Time Off
Job Description
Epping Forest Yacht & Country Club, located in Northeast Florida, stands as one of the premier places to work and enjoy life in this vibrant region. Known for its historic charm and exclusive membership, the club offers an unparalleled environment where tradition meets modern amenities. The establishment prides itself on treating its people as its greatest asset, fostering a community-focused atmosphere that values every employee's contributions. From its lush golf courses and scenic waterfront views to its elegant dining and recreational facilities, Epping Forest Yacht & Country Club is a distinguished institution dedicated to excellence in both service and environment.<... Show More
Job Requirements
- High school diploma
- Ability to read, write, speak and follow written and/or oral direction in English at a level sufficient to communicate effectively with clients, members, guests and co-workers
- High energy, outgoing personality and self-starter
- Good computer skills
- Customer service background
- Ability to manage multi-line phone operation
- Must be able to handle stairs throughout the course of the shift
- Must be able to sit for several hours at a time
- Must be able to lift, move, and carry 20 pounds
- Must be able to work a flexible schedule, to include weekends and/or holidays
- Clothing must be in proper taste, crisp, clean, and in good repair, upon entering the property
- Demeanor must be professional and welcoming
- Hair must be clean and cut in a becoming style
- Management has final approval
Job Qualifications
- High school diploma
- Ability to read, write, speak and follow written and/or oral direction in English at a level sufficient to communicate effectively with clients, members, guests and co-workers
- High energy, outgoing personality and self-starter
- Good computer skills including proficiency in Microsoft Word, Excel, Publisher, Access and PowerPoint
- Customer service background
- Experience as an administrative assistant is a plus
- Working knowledge of basic clerical skills, telephone etiquette, and office-related equipment
- Basic knowledge of accounting and reservation books
- Ability to retain confidential and sensitive information
Job Duties
- Interact with club members in a positive, courteous and professional manner in person, via e-mail and by telephone
- Answer multi-line phone system and distribute calls accordingly
- Take accurate, detailed messages, relay phone calls
- relay messages to members and special function attendees
- respond to members in a cheerful, upbeat voice
- Assist reservations for lunch and dinner, as well as special club functions as needed
- Assist with club mailings
- Issue auto decals for members and maintain an updated log
- Process checks daily to be sent to accounting department
- Assist with uploading member photos for new and current members
- Create a list of monthly employee birthdays and print out employee birthday announcements
- Print labels and mail member birthday card/certificates each month
- Maintain and organize office supply closet, order office supplies
- Maintain lost and found department
- Maintain files in an organized fashion as delegated
- Distribute incoming mail to all departments daily and notify of deliveries/packages
- Perform and follow up on any other duties as assigned
- Ensure the reception area is well maintained at all times
- Monitor and maintain the operations of all office equipment
- order and maintain supplies for copy machines
- schedule office equipment maintenance checks as necessary
- Maintain club administrative material levels according to par
- Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment
- Be punctual at all times and arrive to work on time, consistently
- Must be able to work a flexible schedule, to include weekends and/or holidays
- Clothing must be in proper taste, crisp, clean, and in good repair, upon entering the property
- Demeanor must be professional and welcoming
- Hair must be clean and cut in a becoming style
- management has final approval
- Perform other jobs that will assist in quality member service as assigned by the Membership Director, Director of Member Experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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