Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Top pay
flexible scheduling
Company provided uniforms
Dry cleaning benefits
Company provided training
Certifications
Paid Time Off
Job Description
Epping Forest Yacht & Country Club, located in Northeast Florida, stands as one of the premier and most historic private clubs in the region. Renowned for its stunning waterfront views, exceptional amenities, and distinguished membership, the club provides a refined social and recreational environment for its members. With a rich heritage spanning decades, the club has cultivated a reputation for excellence in hospitality, offering first-class dining, golf, tennis, fitness, and social events that foster a strong sense of community. Epping Forest Yacht & Country Club prides itself on its commitment to maintaining high standards of service and continuously enhancing the... Show More
Job Requirements
- high school diploma
- ability to read, write, speak and follow written and/or oral direction in English
- high energy and outgoing personality
- self-starter
- good computer skills
- customer service background
- ability to manage multi-line phone operation
- working knowledge of basic clerical skills
- telephone etiquette
- basic knowledge of accounting and reservation books
- computer proficiency in Microsoft Word, Excel, Publisher, Access and PowerPoint
- ability to retain confidential and sensitive information
- must be able to handle stairs and sit for several hours
- must be able to lift, move and carry 20 pounds
- must be punctual
- must be able to work flexible schedule including weekends and holidays
- professional appearance and demeanor
- clean and well-groomed hair
Job Qualifications
- high school diploma
- ability to read, write, speak and follow written and/or oral direction in English at a level sufficient to communicate effectively with clients, members, guests and co-workers
- high energy, outgoing personality and self-starter
- experience as an administrative assistant is a plus
- good computer skills
- customer service background
- ability to manage multi-line phone operation
- working knowledge of basic clerical skills
- telephone etiquette
- working knowledge of office-related equipment
- basic knowledge of accounting and reservation books
- computer proficiency in Microsoft Word, Excel, Publisher, Access and PowerPoint
- ability to retain confidential and sensitive information
Job Duties
- interact with club members in a positive, courteous and professional manner in person, via e-mail and by telephone
- answer multi-line phone system and distribute calls accordingly
- take accurate, detailed messages, relay phone calls
- relay messages to members and special function attendees
- respond to members in a cheerful, upbeat voice
- assist reservations for lunch and dinner, as well as special club functions as needed
- assist with club mailings
- issue auto decals for members and maintain an updated log
- process checks daily to be sent to accounting department
- assist with uploading member photos for new and current members
- create a list of monthly employee birthdays and print out employee birthday announcements
- print labels and mail member birthday card/certificates each month
- maintain and organize office supply closet, order office supplies
- maintain lost & found department
- maintain files in an organized fashion as delegated
- distribute incoming mail to all departments daily and notify of deliveries/packages
- perform and follow up on any other duties as assigned
- ensure the reception area is well maintained at all times
- monitor and maintain the operations of all office equipment
- order and maintain supplies for copy machines
- schedule office equipment maintenance checks as necessary
- maintain club administrative material levels according to par
- report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment
- be punctual at all times and arrive to work on time, consistently
- must be able to work a flexible schedule, to include weekends and/or holidays
- clothing must be in proper taste, crisp, clean, and in good repair, upon entering the property
- demeanor must be professional and welcoming
- hair must be clean and cut in a becoming style
- perform other jobs that will assist in quality member service as assigned by the membership director, director of member experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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