Gate Fuel Service logo

Gate Fuel Service

MEMBER AND GUEST SERVICE CONCIERGE

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Top pay
flexible scheduling
Company provided uniforms
Dry cleaning benefits
Company provided training
Certifications

Job Description

Epping Forest Yacht & Country Club is one of the most premier places to work in Northeast Florida. Known for its rich history and exceptional standards, the club is dedicated to providing a prestigious and welcoming environment for its members and employees alike. This esteemed private club offers a wide range of recreational and social amenities including premier golf courses, elegant dining options, tennis facilities, and waterfront activities. The club prides itself on a strong culture centered around respect, professionalism, and outstanding member service. As a recognized top employer in the region, Epping Forest Yacht & Country Club fosters a... Show More

Job Requirements

  • High school diploma required
  • Ability to read, write, speak and follow written and/or oral directions in English at a level sufficient to communicate effectively with clients, members, guests and co-workers
  • High energy and outgoing personality
  • Experience as an administrative assistant is a plus
  • Good computer skills
  • Customer service background required
  • Ability to manage multi-line phone operation
  • Must be able to handle stairs
  • Must be able to sit for several hours at a time
  • Must be able to lift, move and carry 20 pounds
  • Must be punctual and arrive to work on time consistently
  • Must be able to work a flexible schedule including weekends and/or holidays
  • Clothing must be crisp, clean, in good repair and professional in appearance
  • Hair must be clean and cut in a becoming style with management approval
  • Must be able to follow all safety procedures
  • Must be an equal opportunity employer and drug-free workplace

Job Qualifications

  • High school diploma
  • Ability to read, write, speak and follow written and/or oral directions in English
  • Experience as an administrative assistant is a plus
  • Good computer skills, including proficiency in Microsoft Word, Excel, Publisher, Access and PowerPoint
  • Customer service background
  • Ability to manage multi-line phone operation
  • Working knowledge of clerical skills, telephone etiquette and office-related equipment
  • Basic knowledge of accounting and reservation books
  • Ability to retain confidential and sensitive information
  • High energy and outgoing personality
  • Self-starter with strong organizational skills

Job Duties

  • Interact with club members in a positive, courteous and professional manner in person, via email and by telephone
  • Answer multi-line phone system and distribute calls accordingly
  • Take accurate, detailed messages and relay phone calls to members and special function attendees
  • Assist reservations for lunch, dinner and special club functions
  • Assist with club mailings
  • Issue auto decals for members and maintain updated log
  • Process checks daily to be sent to accounting department
  • Assist with uploading member photos for new and current members
  • Create a list of monthly employee birthdays and print announcements
  • Print labels and mail member birthday cards and certificates each month
  • Maintain and organize office supply closet and order office supplies
  • Maintain lost and found department
  • Maintain files in an organized fashion as delegated
  • Distribute incoming mail to all departments daily and notify of deliveries/packages
  • Perform and follow up on any other duties as assigned
  • Ensure the reception area is well maintained at all times
  • Monitor and maintain the operations of all office equipment, order and maintain supplies for copy machines and schedule maintenance checks
  • Maintain club administrative material levels according to par
  • Report and follow up on safety hazards and assist with providing a safe work environment
  • Be punctual and arrive to work on time consistently
  • Work a flexible schedule including weekends and/or holidays
  • Maintain professional and welcoming demeanor, ensuring appropriate dress and grooming standards
  • Perform other jobs that assist in quality member service as assigned by membership director and director of member experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.