Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel for you and your immediate family
Career advancement opportunities
Job Description
United Ground Express is a vital ground service provider operating at Memphis International Airport, Tennessee. As a subsidiary of United Airlines, United Ground Express plays an essential role in delivering seamless ground handling services which are crucial for the smooth operation of air travel. This company prides itself on efficiency, professionalism, and a commitment to excellent customer service. United Ground Express provides a range of services including passenger check-in, baggage handling, aircraft cleaning, and on-time preparation ensuring that flights depart as scheduled. The workforce includes dedicated employees deeply committed to supporting the overall airline operation while maintaining the highest standards... Show More
Job Requirements
- Must be at least 18 years old
- must acquire and maintain credentials including fingerprint clearance, local airport badging, and background check
- successful completion of pre-employment drug screen, hearing and vision check
- availability to work any shift including nights, weekends, and holidays
- ability to use radio electronic devices for communication
- proficiency in reading, writing, speaking, and understanding English
- physical ability to lift up to 70 lbs, carry, bend, and turn
- ability to perform physical activities such as pushing, bending, stooping, climbing, and working in tight spaces
- authorized to work in the United States without sponsorship
Job Qualifications
- Must be at least 18 years old
- must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- available to work any shift
- day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- comfortable working with computers, mobile devices, and new technologies
- must be able to use radio electronic devices to communicate with co-workers or flight crew
- must be able to read, write, fluently speak, and understand the English language
- must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs
- able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
- authorized to work in the United States without sponsorship
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
- ensure passenger information is processed accurately, and flights are sent out on time
- listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
- may work in the Baggage Service Office to track the location of baggage and handle passenger questions
- comfortable working with computers, mobile devices, and new technologies
- physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
- maintaining composure while managing customer challenges
- lift baggage, boxes, or cargo weighing up to 70 lbs throughout your shift
- cleaning of the interior of the aircraft
- read and interpret checked baggage tags, and cargo labels
- prepping and securing the aircraft for the next flight
- use radio electronic devices to communicate with co-workers or flight crew
- ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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