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H-E-B

Melissa Deli - Food Service Rep - Part-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

H-E-B is one of the leading supermarket chains in the United States, primarily operating in Texas and northeast Mexico, known for its commitment to quality, community involvement, and outstanding customer service. Founded in 1905, H-E-B has grown into a large, partner-owned company that places people first, including its customers and employees, or "Partners." The company's philosophy emphasizes a heart for people, a head for business, and a passion for results, making it not just a place to shop but also a great community to work in. H-E-B is widely recognized for its innovative retail approaches, community engagement, and commitment to... Show More

Job Requirements

  • Minimum age 18
  • high school diploma or equivalent
  • completion of company orientation and food safety and sanitation training upon hire
  • ability to communicate effectively
  • ability to work in a fast-paced environment
  • good interpersonal skills
  • ability to work as part of a team
  • physical ability to lift up to 55 lbs depending on department
  • willingness to comply with food safety and sanitation standards

Job Qualifications

  • High school diploma or equivalent
  • strong customer service skills
  • communication and interpersonal skills
  • knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
  • reading and writing skills
  • planning and organizing skills
  • ability to function in a fast-paced retail environment
  • ability to perform detailed and precise tasks

Job Duties

  • Provides superior customer service
  • takes orders from customers by telephone or in person
  • answers customer questions regarding products
  • assists them with selections
  • prepares, packages, and merchandises fresh product effectively
  • slices, packages, labels, rotates, and culls products for poor quality
  • assists in technical areas as needed (e.g., basic set-up and clean-up processes)
  • uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
  • cleans and sanitizes display cases
  • operates and maintains equipment properly
  • complies with H-E-B food safety and sanitation standards
  • complies with department/store operating procedures
  • records production and shrink to aid in production planning (Bakery)
  • assists in technical areas such as baking, frying, and decorating (Bakery)
  • culls bakery products for poor quality and expiration dates (Bakery)
  • takes care of service counter customers (Deli)
  • uses ordering system applications (Deli)
  • uses Fresh Production Planner (Deli)
  • performs inventory management processes (MSI, PAW) as required (Deli)
  • ensures catering orders are prepared and ready in time for customer pickup (Deli)
  • performs all sanitation and maintenance tasks for deli slicers (Deli)
  • serves and packages products at customer’s request (Prepared Foods)
  • educates customers on preparation and reheating instructions of prepared foods (Prepared Foods)
  • prepackages condiments for prepared food items (Prepared Foods)
  • cuts, slices, dices, chops food in preparation for chef (Prepared Foods)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location