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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
Job Description
Short's Travel Management (STM) is a reputable family-owned and women-owned private corporation distinguished as a leading provider of NCAA athletic travel solutions for collegiate sports programs across the United States. Specializing in a wide array of services including team travel, recruiting travel, group hotel accommodations, bus charters, and air charters, STM handles the complex logistics of moving hundreds of student-athletes annually. With a mission centered around enhancing every phase of athletic travel — from getting there, being there, and coming home — STM builds lasting partnerships by driving innovative solutions, delivering exemplary service, and fostering a culture rooted in teamwork,... Show More
Job Requirements
- Bachelor's degree or equivalent experience preferred
- Ability to work a flexible schedule including non-traditional hours
- Willingness to travel if needed
- Experience in event coordination or meeting planning
- Strong organizational and multitasking ability
- Excellent written and verbal communication skills
- Customer service experience in a professional environment
Job Qualifications
- Bachelor's degree or equivalent experience preferred
- Experience in event coordination, meeting planning, hospitality, or related field
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Customer service experience in a professional environment
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Experience with project management platforms such as Asana
- Ability to learn new software and internal systems quickly
- Analytical and troubleshooting skills
- Experience with event registration or booking systems preferred
Job Duties
- Collaborates on daily operations of NCAA Conference Center with meeting and event planning team and vendors
- Demonstrates meeting planning skills for NCAA internal meetings including room setups, catering, and audio-visual needs
- Acts as client interface for Short's Travel meeting and events office at NCAA
- Learns and utilizes Short's Travel systems for meeting requests, registration, purchase card use, and reconciliation
- Assists directors and managers as needed
- Provides excellent customer service with strong listening, negotiation, and communication skills
- Communicates effectively via phone, email, and in-person
- Supports venue sourcing and contracting with restaurants including negotiation and contract review
- Coordinates food and beverage menu planning for internal meetings
- Manages multiple projects ensuring accuracy and attention to detail
- Oversees meeting requests and event documentation in internal systems
- Assists with event registration platforms and attendee tracking
- Prepares and distributes event reports, rooming lists, and summaries
- Provides administrative support including scheduling, documentation, inbox monitoring, and clerical tasks
- Demonstrates flexibility and teamwork by supporting other departments as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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