Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
bonus eligible
Free parking
Job Description
The Ritz-Carlton St. Louis is part of the prestigious Ritz-Carlton brand portfolio under Marriott International, a global leader in luxury hospitality. Located in Clayton, Missouri, this luxury hotel offers guests an exceptional experience characterized by elegance, comfort, and superior customer service. The Ritz-Carlton is known worldwide for its commitment to excellence and its famous "Gold Standards," which include the Employee Promise, Credo, and Service Values. These standards establish the foundation upon which every associate is empowered to demonstrate creativity, thoughtfulness, and compassion, ensuring that every guest interaction is memorable and distinguished. The Ritz-Carlton St. Louis serves as a premier venue... Show More
Job Requirements
- High school diploma or GED
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
- OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 1 year experience in event management, food and beverage, sales and marketing, or related professional area
- Ability to conduct daily walk-throughs and ensure quality standards
- Strong communication and guest relations skills
- Ability to manage budgets and control expenses
- Capable of upselling and working with vendors
- Commitment to delivering exceptional customer service
Job Qualifications
- High school diploma or GED with 2 years experience in event management, food and beverage, sales and marketing, or related area
- OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in event management, food and beverage, sales and marketing, or related area
- Strong interpersonal and communication skills
- Ability to handle guest problems and complaints effectively
- Proven ability to work in a team environment
- Basic knowledge of budgeting and vendor relations
- Demonstrated commitment to customer service excellence
Job Duties
- Research and analyze new products, pricing and services of competition
- Assist in apprising property of all groups that will impact property operations
- Assist in execution of event management strategy aligned with company’s business strategy
- Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards
- Assist in developing working relationships with outside vendors and establishing prices and service agreements
- Create opportunities to upsell during event planning
- Assist in managing department controllable expenses to meet or exceed budget goals
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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