Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,310.00 - $79,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
Bonuses
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
Job Description
The Ritz-Carlton Marina del Rey, located in the scenic coastal community of Marina Del Rey, California, is part of the esteemed Ritz-Carlton portfolio under Marriott International. Known globally for its excellence in luxury hospitality, The Ritz-Carlton sets the standard for exceptional guest experiences. With over 100 award-winning properties worldwide, The Ritz-Carlton brand is synonymous with outstanding service, comfort, and a commitment to creating lifelong memories for its guests. The hotel prides itself on fostering an inclusive and diverse workplace culture, welcoming associates from varied backgrounds and experiences. This environment not only values the uniqueness that each individual brings but also... Show More
Job Requirements
- High school diploma or GED
- 2 years of experience in event management, food and beverage, sales and marketing, or related professional area
- Or 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 1 year experience in event management, food and beverage, sales and marketing, or related area
- Ability to conduct daily event walkthroughs
- Strong interpersonal and communication skills
- Capability to manage budgets and control expenses
- Commitment to exceptional customer service
- Availability for full-time work
- Willingness to relocate if necessary
Job Qualifications
- High school diploma or GED with 2 years of relevant experience in event management, food and beverage, sales and marketing, or related professional area
- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year of relevant experience
- Strong organizational and communication skills
- Ability to work collaboratively in a fast-paced environment
- Knowledge of event planning and execution
- Experienced in customer service and guest relations
- Proficiency in managing budgets and vendor relationships
Job Duties
- Assist in planning and execution of meetings and special events
- Execute departmental strategies aligned with company goals
- Manage seamless event turnover from sales to operations and back
- Conduct daily banquet floor walkthroughs to ensure client satisfaction and quality standards
- Develop working relationships with outside vendors and establish pricing and service agreements
- Create upselling opportunities during event planning
- Manage department controllable expenses to meet or exceed budget goals
- Create an atmosphere that exceeds guest expectations
- Handle guest feedback and complaints effectively
- Empower employees to provide excellent customer service
- Strive for continuous improvement in service performance
- Emphasize guest satisfaction in all departmental meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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