Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Free parking
Free Employee Meal
full benefits
Job Description
The Ritz-Carlton St. Louis is a prestigious luxury hotel located in Clayton, Missouri, renowned for its commitment to providing exceptional service and creating unforgettable guest experiences. As part of Marriott International, a global leader in hospitality with over 100 award-winning hotels worldwide, The Ritz-Carlton prides itself on upholding the highest standards of luxury, comfort, and care. The hotel caters to discerning guests who expect impeccable attention to detail and a personalized approach to hospitality. The environment at The Ritz-Carlton St. Louis is one where associates are empowered to be creative, kind, and compassionate, fostering a positive and inclusive workplace culture.
... Show More
... Show More
Job Requirements
- high school diploma or equivalent
- ability to use a keyboard, mouse, or trackball to enter and retrieve database information
- proficiency in transmitting information via computer, email, or fax
- ability to operate standard office equipment
- capability to draft correspondence using word processing and other software
- ability to manage mail and filing systems
- physical ability to move objects of up to 10 pounds without assistance
- adherence to company policies and procedures
- commitment to maintaining professional appearance and confidentiality
- strong interpersonal and communication skills
- willingness to perform additional reasonable duties as assigned
Job Qualifications
- high school diploma or equivalent
- experience in administrative or clerical roles preferred
- proficiency with office software including word processors, spreadsheets, and databases
- excellent written and verbal communication skills
- ability to operate standard office equipment
- strong organizational skills
- ability to handle confidential information with discretion
- customer service experience is a plus
- ability to work efficiently both independently and as part of a team
- basic knowledge of point-of-sale systems desirable
Job Duties
- enter and retrieve information in computer databases to update files, records, and reservations
- respond to guest inquiries promptly and professionally
- transmit information or documentation using computer, email, or fax
- operate standard office equipment apart from computers
- draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software
- manage incoming and outgoing mail, including dating and distribution
- create and maintain filing and organizational systems in electronic and paper formats
- collect, copy, classify and file office records related to business activities
- utilize computers and point-of-sale systems to locate and record job-related information
- comply with company policies and procedures
- maintain professional appearance and confidentiality
- greet guests according to company standards, anticipate and meet their service needs
- assist persons with disabilities
- communicate clearly and professionally
- prepare and review written documents accurately
- attend to telephone calls using proper protocol
- cultivate and maintain positive working relationships with colleagues
- support team objectives
- listen and respond appropriately to employee concerns
- move, lift, transport, push, pull, and place objects up to 10 pounds unassisted
- perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
You may be also interested in: