Job Overview
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
The Company is a dynamic hospitality establishment operating round the clock, 24 hours a day and seven days a week, catering to a diverse clientele with varying operational demands. As a twenty-four-seven operational entity, it requires flexibility and adaptability in shift scheduling, ensuring seamless service delivery across all areas. The company prides itself on delivering exceptional experiences to guests through meticulous attention to detail, comprehensive event management, and a client-focused approach. With a reputation for excellence, the establishment thrives on its ability to host a wide range of events from corporate meetings to social gatherings, ensuring every function is executed... Show More
Job Requirements
- At least two to four years of experience in event management, catering sales, or banquet operations within a hotel or upscale catering environment
- Must be willing to work a flexible schedule including varied shifts
- Must be a self-motivator
- Ability to work safely, prudently, and organized
- Mathematical skills and computer software aptitude
- Knowledge of hotel operations and hospitality software preferred
- Ability to relate to all levels of management
- Ability to handle multiple tasks simultaneously
- Superior organizational skills with procedural adherence
- Ability to work in fast-paced and high-pressure environments
- Legal eligibility to work in the jurisdiction
- Able to perform physical tasks such as standing, walking, bending, and lifting up to 25 pounds
- May be required to operate a motor vehicle
- Must have strong communication skills
Job Qualifications
- Four-year college degree in hospitality management, marketing, business, or related field or equivalent experience
- Experience managing event life cycle from client consultation to post-event follow-up
- Knowledge of food and beverage service standards and banquet operations
- Strong negotiation and client relationship-building skills
- Experience managing event budgets and financial forecasting
- Ability to collaborate with vendors and multiple departments for seamless event execution
- Experience leading event teams and ensuring high service standards
- Skills in problem-solving and crisis management during events
- Familiarity with event management software, catering platforms, and CRM systems
- Strong attention to detail ensuring alignment with client expectations and brand standards
- Effective verbal and written communication and negotiation skills
- Experience in event proposal, contract, and banquet event order management
- Proven track record managing high-profile corporate or social events
- Leadership experience coordinating largescale events
- Reading, writing, and oral proficiency in English
Job Duties
- Utilize CI/TY system for accurate blocking of events, groups, traces, and generation of BEOs
- Generate Banquet Event Orders, group resumes, function room diagrams, and business correspondence
- Fully manage guest room block details, including rooming lists and confirmation numbers
- Ensure all groups have proper billing established and payments executed as per contract
- Obtain guarantees for food and beverage functions and all information required for group resumes
- Receive and respond to customer inquiries within the deployed market
- Provide marketing collateral to clients and guests
- Prepare and send proposals and contracts to potential clients
- Obtain necessary approvals, permits, and insurance certificates for functions
- Chair pre-conference and post-conference meetings
- Communicate group information and changes to hotel colleagues accurately and timely
- Entertain clients as appropriate
- Maintain an active trace system for assigned groups
- Visit primary and secondary competition sites
- Audit banquet checks for assigned groups
- Contract business with approved vendors and approve payments
- Book and detail all local catering leads
- Coordinate all aspects of groups, meetings, and events including food and beverage, timing, audiovisual, guest needs, room allocations, transportation, check-ins, billing instructions, amenities, and other specific requests
- Support team members in coordinating local meetings and professional functions
- Respond to inquiries, RFPs, confirm function space, generate and execute contracts, secure deposits and payments
- Ensure event success to achieve repeat business
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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