Meetings & Events Manager

Irvine, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $68,640.00 - $71,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Disability insurance

Employee assistance program

Career Development

Job Description

Montage International is a renowned hospitality company that has earned a reputation for delivering exceptional luxury experiences through its collection of upscale hotels and resorts. With a commitment to excellence, Montage International champions a culture that emphasizes passion, dedication, and doing what you love every day. The company fosters an inclusive environment that supports diversity and provides reasonable accommodations to applicants with disabilities, underlining its commitment to equal opportunity employment. Montage International operates on a core philosophy of exceptional service and personal touch, creating memorable guest experiences that keep guests returning. The organization is well-respected within the luxury hospitality market... Show More

Job Requirements

High school degree or equivalent education
3-5 years' experience in event management or conference services
Luxury hotel experience strongly preferred
Knowledge of entertainment market
Bachelor’s degree
Experience with Delphi and Opera software, cloud-based systems preferred
Knowledge of food and beverage products and service
Understanding of meeting room capacities and banquet setups
Basic math skills
Strong communication skills in English
Proficiency in Microsoft Office applications
Ability to sit for extended periods and perform moderate physical tasks
Ability to lift up to 15 lbs occasionally
Ability to walk, stand, bend, and climb as needed
Ability to communicate effectively with guests and team members

Job Qualifications

High school degree or equivalent education
3-5 years' previous experience in event management or conference services
Luxury hotel experience strongly preferred
Extensive knowledge of entertainment market
Bachelor's degree
Delphi and Opera experience, cloud-based experience preferred
Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items
Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and other pertinent details as they relate to function room set-up
Possess basic math skills and have the ability to accurately handle billing
Ability to communicate clearly and speak, read, write and understand English eloquently
Advanced skills in Word, Excel, PowerPoint, and Outlook
Daily use of nearly all programs will occur

Job Duties

Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees
Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary
Review sales contracts as well as room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter
Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues
Produce and distribute Conference Resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments
Distribute BEOs for group and affiliates 14 days prior to events
Work extensively with the Culinary team on executing catering events and banquets
Work with Director of Catering to establish best practices and SOP's for conference service department
Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5 percent variance
Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes
Participate in site visits and plan meetings for upcoming groups and potential affiliate business
Support the Sales and Events team
Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business
Compile any cancellation/attrition charges for the group
Send thank you notes and meeting critiques with every bill, and ensure any feedback is communicated and responded to according to hotel guidelines
Perform other functions as required and directed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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