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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,900.00 - $69,900.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Montage International is a leading luxury hotel company renowned for its unique approach to hospitality that blends refined elegance with genuine care and passion. The company operates a collection of five-star luxury hotels and resorts that emphasize exceptional service, sophisticated design, and memorable guest experiences. At Montage International, the culture is deeply rooted in the belief that employees should do what they love, fostering an environment where passion and creativity thrive. The organization is committed to inclusivity and diversity, encouraging applications from individuals with disabilities and ensuring reasonable accommodations during the hiring process. This renowned hospitality group is looking for... Show More
Job Requirements
- Adaptability to changing business demands, including mornings, evenings, weekends, and holidays
- active participation in required training and departmental initiatives
- serve as an ambassador of the hotel's mission, values, and five-star service standards
Job Qualifications
- High school diploma required
- bachelor's degree preferred
- 2-4 years of hotel, corporate, or luxury event planning experience required
- exceptional written and verbal communication skills
- preferred experience with luxury hospitality systems, e.g., Delphi, Social Tables, Opera
- strong proficiency in Microsoft Office
- comprehensive understanding of hotel catering operations and luxury market trends
- advanced guest-service orientation with polished interpersonal and organizational skills
- ability to perform with composure and professionalism in a fast-paced environment
- creative problem-solving and strong attention to detail
- ability to make sound, service-focused decisions independently
- financial acumen including budgets, P&Ls, and premium menu planning
Job Duties
- Serve as the dedicated point of contact for clients and planners, providing seamless guidance throughout the planning process
- coordinate all assigned event details with accuracy and timeliness
- initiate client communication upon contract execution
- host and participate in site visits
- act as the on-site liaison for planners, event logistics, and food & beverage functions
- develop and manage event budgets, timelines, and logistical components
- maintain accurate financial documentation, including estimates of charges, deposits, and monthly forecasts
- support menu planning, program design, and service enhancements that elevate the guest experience, while focusing on revenue management
- produce clear and comprehensive Group Resumes and Banquet Event Orders to ensure flawless cross-departmental execution
- cultivate strong relationships with planners, vendors, and community partners
- lead pre-event meetings and ensure alignment across operational departments
- welcome planning teams upon arrival and facilitate introductions to key hotel team members
- oversee event-day execution, including setup verification, vendor coordination, and guest support
- complete all post-event follow-up, billing review, and client communication with professionalism
- attend required meetings and support special projects as assigned
- maintain organized departmental correspondence and documentation
- demonstrate thorough knowledge of hotel offerings and respond promptly to client inquiries
- manage guest concerns with thoughtful, discreet service recovery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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