Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,900.00 - $85,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
inclusive workplace environment
Job Description
Montage International is a distinguished hospitality company renowned for delivering luxury experiences through its collection of landmark hotels and resorts. The company focuses on providing superior service and creating memorable guest experiences within an elegant and sophisticated environment. Montage International fosters a culture rooted in passion, creativity, and excellence, encouraging employees to live their passion and add their magic to every aspect of their work. This company is committed to inclusivity, welcoming applicants with disabilities and offering reasonable accommodations throughout the hiring process. The employment opportunity emphasizes internal applicants applying through the company’s dedicated portal for consideration, highlighting an organized... Show More
Job Requirements
- High school degree or equivalent education
- 3-5 years previous experience in event management or conference services
- bachelor’s degree
- luxury hotel experience strongly preferred
- knowledge of entertainment market
- experience with Delphi and Opera software
- knowledge of food and beverage products and presentation
- knowledge of meeting room capacities and banquet set-up
- basic math skills
- ability to communicate clearly in English
- advanced computer skills in Microsoft Word, Excel, PowerPoint, and Outlook
Job Qualifications
- High school degree or equivalent education
- 3-5 years' previous experience in event management or conference services
- luxury hotel experience strongly preferred
- extensive knowledge of entertainment market
- bachelor's degree
- Delphi and Opera experience, cloud-based experience preferred
- extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items
- extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up
- possess basic math skills and have the ability to accurately handle billing
- ability to communicate clearly and speak, read, write and understand English eloquently
- advanced skills in Word, Excel, PowerPoint, and Outlook
- daily use of nearly all programs will occur
Job Duties
- Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees
- monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary
- review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter
- monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues
- produce and distribute conference resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments
- distribute BEOs for group and affiliates 14 days prior to events
- work extensively with the culinary team on executing catering events and banquets
- work with director of catering to establish best practices and SOP's for conference service department
- accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance
- check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes
- participate in site visits and plan meetings for upcoming groups and potential affiliate business
- support the sales and events team
- review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business
- compile any cancellation/attrition charges for the group
- send thank you notes and meeting critiques with every bill, and ensure any feedback is communicated and responded to according to hotel guidelines
- perform other functions as required and directed
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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