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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $26.00 - $28.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee assistance program
Job Description
Montage International is a distinguished luxury hospitality company known for its exceptional resorts and residential properties across the United States and around the world. Renowned for its commitment to delivering unparalleled guest experiences, Montage International crafts refined environments that combine sophisticated design, world-class service, and meticulous attention to detail. The company thrives on a culture that encourages passion, creativity, and dedication, fostering an environment where employees are empowered to do what they love every day. Montage’s unique approach to hospitality is built on a foundation of respect for both guests and colleagues, emphasizing teamwork, innovation, and excellence. The company is... Show More
Job Requirements
- High school or equivalent education
- ability to effectively communicate with guests, management and colleagues
- computer proficiency and the ability to work with Microsoft Office programs
- willingness to work varying schedules to reflect business needs and attend scheduled/mandatory training sessions and meetings
Job Qualifications
- High school or equivalent education
- ability to effectively communicate with guests, management and colleagues
- computer proficiency and the ability to work with Microsoft Office programs
- willingness to work varying schedules to reflect business needs and attend scheduled/mandatory training sessions and meetings
- bachelors degree preferred
- luxury hotel experience preferred
- Delphi, Opera, Passkey experience preferred
Job Duties
- Build and assign all incoming leads (catering inbox, phone leads, cvent, etc)
- assist the Meetings & Events team in generating proposals, contracts, BEOs and resumes
- schedule site inspections for Meetings & Events Managers
- conduct site inspections with comp set hotels and vendors as well as new hire orientation attendees
- plan and execute all internal functions based on guidance from requesting departments
- attend pre-convention meetings with Meetings & Events Managers as requested
- build and manage purchase orders for third party vendors
- oversee administrative management of food & beverage menus and corresponding collateral
- generate and distribute daily and weekly Meetings & Events reports (daily events, event postings, BEO and resume distribution, etc)
- attend daily BEO meeting and weekly Resume meeting to communicate pertinent event details
- liaise with all relevant operating departments to ensure groups and events are executed per BEO and resume instructions
- utilize creative problem-solving abilities to alleviate guest concerns or feedback using business acumen skills and discretion
- foster a cooperative work environment with all hotel departments to provide a seamless experience for all clients and guests
- follow established emergency procedures when handling calls of an emergency nature, in a state of natural disaster
- adhere to the weekly schedule provided by direct supervisor and manage time in accordance with California labor law
- provide on-site support for any group contacts for the duration of their room block or event
- detail BEOs and resumes for any groups and events for which they are the point of contact
- oversee group billing from collecting pre-payments to sending the final invoice to the group contact
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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