Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,300.00 - $102,700.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
retirement programs
Parental leave
Adoption assistance
Wellbeing resources
Travel perks
Learning and development opportunities
Job Description
Amex GBT is a leading global travel management company that believes in the power of travel as a force for good. With a commitment to delivering innovative travel solutions and exceptional service, Amex GBT supports organizations and individuals in navigating the complex world of business and leisure travel. The company's inclusive and collaborative culture fosters an environment where colleagues are inspired to make an impact in the travel industry, encouraging professional growth and success. Amex GBT values diverse perspectives and strives to create a workplace where every voice is heard and respected. This approach has helped Amex GBT establish itself... Show More
Job Requirements
- proficient in Cvent
- two years business experience or college degree
- six months to one year of past meeting planning skills preferred
- ability to communicate effectively and professional with all levels of management and clients
- appearance needs to always be neat and professional
- proven organizational skills
- ability to handle multiple demands
- ability to work accurately and timely to meet deadlines
- ability to be flexible and handle change
- Microsoft Word and Excel experience beginner/intermediate level
- experience with meeting industry technology a plus especially for attendee registration
Job Qualifications
- proficient in Cvent
- two years business experience or college degree
- six months to one year of meeting planning skills preferred
- ability to communicate effectively and professionally with all management levels and clients
- proven organizational skills
- ability to handle multiple demands
- ability to work accurately and timely to meet deadlines
- ability to be flexible and handle change
- beginner to intermediate Microsoft Word and Excel experience
- experience with meeting industry technology is a plus
Job Duties
- facilitate attendee management and manage direct attendee communications related to all attendee management
- handle attendee refunds through payment portal
- manage sponsor payment process
- coordinate transportation arrangements
- oversee gifting management
- develop FAQs
- consult on Cvent web build
- meet all deadlines as established by Meeting Management Team and client vendors
- create and monitor hotel block and communicate updates
- recommend specific needs/fields for website
- assist with web build and management of activities, meetings, and reports
- perform quality control checks on web site
- create first draft meeting and event menus
- ensure quality and accuracy of banquet event orders
- manage speaker and sponsor accommodations and transportation
- manage VIP special requests and accommodation assignments
- communicate registration and air needs
- process individual registrations and assist with registration questions
- produce name badges and tent cards
- schedule and manage project mailings
- ship program materials and provide tracking information
- manage small events including timeline, vendor negotiations, web requirements, program materials, itinerary, and billing
- provide final reporting
- liaise on final billing and reconciliation
- manage housing link and respond to hotel questions
- produce and update weekly pace reports
- manage sub-block contracts for groups
- provide reminders and communicate
- source additional nearby hotels for overflow as needed
- utilize business program management system
- create and manage reporting timelines, documents, and spreadsheets
- maintain accurate records and data input
- create and deliver custom forms and reports
- process supplier invoices
- reconcile events and expenses
- participate in client meetings and conference calls
- attend and participate in operational turnover and internal meetings
- communicate reporting timelines
- participate in pre-con meetings
- improve inter-departmental processes, systems, and communications
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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