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MGM Resorts logo

Meeting Concierge - Mandalay Bay

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $21.00 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free parking

Job Description

Located in the vibrant city of Las Vegas, Nevada, MGM Resorts International is a world-renowned hospitality and entertainment company that creates extraordinary experiences for millions of guests every year. Upholding a commitment to excellence and innovation, MGM Resorts is home to some of the most iconic hotel and casino properties, including Mandalay Bay. The company’s dedication to providing exceptional service combined with its dynamic work environment makes it a highly sought-after employer within the hospitality sector. MGM Resorts boasts a diverse workforce, encouraging collaboration and growth while maintaining a strong focus on delivering memorable guest experiences across all its venues.<... Show More

Job Requirements

  • Must be 21 years of age or older
  • High school diploma or GED
  • Two years of relevant experience in hospitality, convention services, event planning or front desk/reservations
  • Exceptional customer service and interpersonal skills
  • Must be able to work various shifts, including weekends and all holidays - flexibility is required when the manager has an event or program in-house

Job Qualifications

  • High school diploma or GED
  • Two years of relevant experience in hospitality, convention services, event planning or front desk/reservations
  • Exceptional customer service and interpersonal skills
  • Ability to communicate effectively with all stakeholders

Job Duties

  • Assist the Convention Services Manager with in-house groups while they focus on future programs
  • Ensure all meeting and event details are executed accurately, including scheduling meetings with Convention Services, Sales, and Catering Managers to review and implement group requirements
  • Oversee event setup and execution, including supervising Banquets, A/V, IT, and other operational teams to meet client needs
  • Inspect meeting and convention spaces pre- and post-event, ensuring rooms are set according to Meeting/Event Orders and checking for any damages
  • Monitor event flow, including breaks and refresh schedules, to ensure services are delivered on time and meet planner expectations
  • Attend and contribute to Pre-Convention and Pre-Operational meetings, including trade show meetings with General Service Contractors and confirming walk-in/out inspections

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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