Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Life insurance
wellness programs
Job Description
The Omni Orlando Resort at ChampionsGate is a distinguished four-diamond luxury resort located in Orlando, Florida. Surrounded by 36 holes of championship golf courses and expansive recreation areas covering 15 acres, the resort stands as one of the nation's premier destinations for golf, meetings, and leisure retreats. Guests enjoy a variety of upscale amenities, including walk-out golf, the renowned Mokara Spa for relaxation, five unique dining options, and an impressive array of pools and recreational activities. Among these is an 850-foot lazy river, catering to both relaxation seekers and families alike. This resort is known for its commitment to exceptional... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Knowledge of hotel operations and conference services preferred
- Ability to communicate clearly and effectively
- Professional appearance and adherence to dress code
- Strong problem-solving skills
- Ability to maintain confidentiality regarding sensitive group information
Job Qualifications
- Excellent customer service skills
- Ability to multitask in a fast-paced environment
- Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook
- Previous experience in a four-diamond or luxury hotel/resort environment preferred
- Previous convention service experience preferred
- Ability to stand or walk for long periods
Job Duties
- Provide daily support to in-house groups and meeting planners
- Respond promptly to customer inquiries and requests
- Maintain updated knowledge of daily event sheets, reader boards, group resumes, BEOs, and diagrams
- Guide guests to meeting rooms and provide directional assistance
- Communicate effectively with hotel departments via Nextel, email, and telephone
- Handle guest challenges and complaints calmly and efficiently
- Promote hotel outlets and amenities, including dining, spa, and recreational facilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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