Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Paid parental leave
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Flexible spending account
Health savings account
401K Matching
discretionary bonus
Job Description
CBRE is the world’s largest commercial real estate services and investment firm, renowned for its comprehensive approach to property management, leasing, and strategic advisory services. Operating globally, CBRE is a Fortune 500 company that emphasizes sustainability, innovation, and collaborative growth in the workplace. Their Host service line, a dynamic part of CBRE, focuses on enhancing workplace experiences by integrating technology, amenities, and personalized services that improve well-being and productivity. Serving internal and external clients, CBRE's Host platform offers concierge-level customer service, certification programs, and an enterprise-grade technological infrastructure that revolutionizes workplace management, including seamless meeting and event coordination.
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Job Requirements
- Bachelor's degree preferred
- 3-5 years of relevant experience
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
- Ability to guide the exchange of sensitive, complicated, and difficult information
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness
- In-depth knowledge of Microsoft Office products
- Extensive organizational skills
- Advanced math skills
Job Qualifications
- Bachelor's degree preferred
- 3-5 years of relevant experience
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
- Ability to guide the exchange of sensitive, complicated, and difficult information
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness
- In-depth knowledge of Microsoft Office products including Word, Excel, Outlook
- Extensive organizational skills with a strong inquisitive mindset
- Advanced math skills to calculate percentages, fractions, and other financial-related calculations
Job Duties
- Provide formal supervision to employees
- Monitor the training and development of staff
- Conduct performance evaluations and coaching
- Oversee the recruiting and hiring of new employees
- Coordinate and manage the team's daily activities
- Establish work schedules, assign tasks, and cross-train staff
- Set and track staff and department deadlines
- Mentor and coach as needed
- Serve as primary contact with clients for meeting and events forecasts and strategies
- Troubleshoot and resolve client inquiries and escalated complaints
- Maintain department budget
- Approve purchase orders for event supplies as requested by the team
- Implement enhancements for event success, including process, procedure, and system improvements
- Review reports to measure productivity and present findings to management
- Ensure operations and vendors are compliant with location requirements
- Accountable for tracking department SLAs, KPIs, and benchmarks
- Monitor related performance data and identify solutions for gaps
- Lead by example and model behaviors consistent with CBRE RISE values
- Influence parties of shared interests to reach an agreement
- Apply knowledge of own discipline and integration with others to achieve team and departmental objectives
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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