Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,400.00 - $94,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible work schedules
Job Description
CBRE is the world’s largest commercial real estate services and investment firm, dedicated to delivering exceptional workplace experiences through comprehensive real estate solutions. Among its many service lines, CBRE offers Host, a specialized service designed to improve individual well-being, elevate personal productivity, and enhance organizational effectiveness by combining people-led services with cutting-edge technology. Host connects employees to their workspace environments through a seamless integration of technology, amenities, and community engagement aimed at making work more enjoyable and efficient. This innovative service includes a scalable suite of concierge-quality offerings provided by experienced CBRE hosts, comprehensive customer service training and certification programs,... Show More
Job Requirements
- Bachelor's degree preferred
- 3-5 years of relevant experience
- experience in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
- ability to guide the exchange of sensitive, complicated, and difficult information
- leadership skills to motivate team impact on quality, efficiency, and effectiveness of job discipline and department
- in-depth knowledge of Microsoft Office products such as Word, Excel, Outlook
- extensive organizational skills with a strong inquisitive mindset
Job Qualifications
- Bachelor's degree preferred
- 3-5 years of relevant experience
- experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
- ability to guide the exchange of sensitive, complicated, and difficult information
- leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
- in-depth knowledge of Microsoft Office products such as Word, Excel, Outlook
- extensive organizational skills with a strong inquisitive mindset
Job Duties
- Provide formal supervision to employees
- monitor the training and development of staff
- conduct performance evaluations and coaching
- oversee the recruiting and hiring of new employees
- coordinate and manage the team’s daily activities
- establish work schedules, assign tasks, and cross-train staff
- set and track staff and department deadlines
- mentor and coach as needed
- serve as primary contact with clients for meeting and events forecasts and strategies
- troubleshoot and resolve client inquiries and escalated complaints
- maintain department budget
- approve purchase orders for event supplies as requested by the team
- implement enhancements for event success, including improvements to processes, procedures, and systems
- review reports to measure productivity and present findings to management
- ensure operations and vendors are compliant with location requirements
- accountable for tracking department SLAs, KPIs, and benchmarks
- monitor related performance data and identify solutions for gaps
- lead by example and model behaviors that are consistent with CBRE RISE values
- influence parties of shared interests to reach an agreement
- apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives
- identify, troubleshoot, and resolve day-to-day and moderately complex issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter