Montage Hotels & Resorts logo

Montage Hotels & Resorts

Meeting and Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $59,600.00 - $89,900.00
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Work Schedule

Standard Hours
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Benefits

DTO
Medical insurance
Dental Insurance
Life insurance
Disability insurance
401k with company matching

Job Description

Montage International is a renowned luxury hospitality company that is widely recognized for its distinctive approach to delivering exceptional guest experiences. As a leader in the high-end hotel and resort industry, Montage International is dedicated to creating environments where guests can live their passions and enjoy unparalleled service. Known for its innovative vision, Montage places strong emphasis on culture, passion, and excellence. The company fosters a workplace where employees are encouraged to pursue what they love, seamlessly integrating their personal and professional aspirations. Montage International operates luxury hotels and resorts globally, each property meticulously designed to offer guests a unique... Show More

Job Requirements

  • high school degree or equivalent education
  • 3-5 years previous experience in event management or conference services
  • luxury hotel experience strongly preferred
  • bachelor's degree
  • delphi and opera experience, cloud-based experience preferred
  • ability to communicate clearly and speak, read, write and understand English eloquently
  • advanced skills in word, excel, powerpoint, and outlook
  • possess basic math skills and have the ability to accurately handle billing

Job Qualifications

  • high school degree or equivalent education
  • 3-5 years previous experience in event management or conference services
  • luxury hotel experience strongly preferred
  • extensive knowledge of entertainment market
  • bachelor's degree
  • delphi and opera experience, cloud-based experience preferred
  • extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items
  • extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up
  • possess basic math skills and have the ability to accurately handle billing
  • ability to communicate clearly and speak, read, write and understand English eloquently
  • advanced skills in word, excel, powerpoint, and outlook

Job Duties

  • maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees
  • monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue making adjustments as necessary
  • review sales contracts as well as other important information such as room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter
  • monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues
  • produce and distribute conference resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments
  • distribute beos for group and affiliates 14 days prior to events
  • work extensively with the culinary team on executing catering events and banquets
  • work with director of catering to establish best practices and sops for conference service department
  • accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5 percent variance
  • check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes
  • participate in site visits and plan meetings for upcoming groups and potential affiliate business
  • support the sales and events team
  • review all bills that are sent to the client ensuring they are accurate and timely in order to maximize return business
  • compile any cancellation or attrition charges for the group
  • send thank you notes and meeting critiques with every bill and ensure any feedback is communicated and responded to according to hotel guidelines
  • perform other functions as required and directed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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