You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
CBRE is the world's largest commercial real estate services and investment firm, with a global presence across hundreds of locations, including Cincinnati, Ohio. The company is renowned for delivering comprehensive, integrated solutions that encompass facility management, project management, leasing, valuation, financing, and property sales. CBRE values a culture rooted in respect, integrity, service, and excellence. Their service line called Host specializes in people-led, technology-enabled workplace services that enhance individual well-being, productivity, and organizational efficiency. Host delivers an extensive suite of concierge-quality services supported by world-class customer service training and a cutting-edge technology platform that enables seamless workplace experiences.
... Show More
... Show More
Job Requirements
- High school diploma or GED
- 2 plus years of job-related experience
- In-depth understanding of a range of processes, procedures, systems within own job function and basic knowledge of related functions
- Problem-solving skills with capacity to review and select solutions
- Ability to explain complex or sensitive information clearly
- Advanced knowledge of Microsoft Office products
- Strong organizational skills
- Ability to fulfill physical requirements such as stooping, standing, walking, climbing stairs, and lifting 50 lbs
- Ability to follow basic work routines and standards
- Communication skills to exchange straightforward information
- Working knowledge of Microsoft Office products
Job Qualifications
- High school diploma or GED
- 2 plus years of job-related experience
- In-depth understanding of own job function processes and basic knowledge of related functions
- Problem-solving skills including reviewing and selecting solutions and explaining complex concepts
- Advanced knowledge of Microsoft Office including Word, Excel, Outlook
- Strong organizational skills
- Communication skills to exchange straightforward information
- Ability to follow basic work routines and standards
- Physical ability to perform duties including lifting 50 lbs
- Working knowledge of Microsoft Office products
Job Duties
- Be the first point of contact for all those entering the facility
- Greet them with a friendly and welcoming demeanor
- Record and log service requests and track the statuses
- Provide administrative aid to the event team as needed
- Deliver world-class customer service to all individuals in the facility
- Build and maintain a database of local business recommendations including transportation, dining, entertainment
- Follow property-specific security and emergency procedures and notify appropriate parties
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors and provide professional solutions
- Resolve problems and identify appropriate approaches to meet team objectives
- Establish new techniques to help the team meet its objectives
- Impact team and related teams objectives positively
- Ensure personal and team outcomes positively impact customer objectives
- Lead by example modeling CBRE RISE values and guide team with knowledge of practices and procedures
- Provide support for meetings and events, coordinating guest services including arrival, transportation, signage, displays, special needs, printing, and security
- Create a hospitable environment for attendees, event owners, and vendors on event day
- Assist with conference room turnover and midday refresh
- Respond to event activities such as gathering supplies, food and beverage services, facility security
- Organize and track/event supply inventory and alert team when new orders are needed
- Escalate potential issues appropriately
- Use existing procedures to solve straightforward problems
- Deliver output by following defined procedures under supervision
- Suggest improvements to existing processes to improve team efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All